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Food Service Director

United States of America, Akron · Job Posted January 06, 2026
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Job Description

The Food Operations Director is responsible for all aspects of leading food operations including people, programs, and financials. This includes leadership of all aspects of the Taco program for Texas, which includes collaboration with National Global Team for product development, supply chain establishment, operational procedures, pricing, promotion, and marketing. This also includes local leadership of K Kitchen’s.

Job Responsibility

  • Responsible for all aspects of leading food operations including people, programs, and financials
  • Leadership of all aspects of the Taco program for Texas
  • Collaboration with National Global Team for product development, supply chain establishment, operational procedures, pricing, promotion, and marketing
  • Local leadership of K Kitchen’s

Requirements

  • Creates annual operations strategy
  • Monitors financial, operational, and other information
  • Uses financial metrics including EBITDA, EBIT, and ROI
  • Takes ownership for all people, operational, and financial metrics
  • Recruits, interviews, selects, hires, and completes onboarding for Food Service Managers, Food Category Manager, and Jr Food Category Managers
  • Trains and coaches team members
  • Conducts quarterly talent assessments and succession plans
  • Conducts annual performance evaluations
  • Implements progressive discipline
  • Conducts store visits regularly
  • Increase operational excellence
  • Collaborate with key stakeholders
  • Implements and directs the development of guidelines for guest experience, food safety, product quality, freshness, and facility cleanliness
  • Engages in personal development and inspires team to do the same
  • Develops annual performance and personal goals
  • Lives our Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win
  • Develop project plans
  • Participates in special projects, assignments, and other job-related tasks
  • Seeks guidance from appropriate departments regarding legal questions or obligations

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