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SSA has been a trusted partner in the hospitality industry for over 50 years, specializing in creating exceptional guest experiences for cultural attractions. As a hospitality management company, SSA expertly integrates admissions, culinary services, and retail into one cohesive operation, ensuring a seamless and enriching guest journey. The company is renowned for its innovative approach and commitment to human connection, which allows its partners to focus on their core missions while SSA manages the guest experience with excellence. SSA's dedication to people, innovation, and operational intelligence forms the core of what they call 452 Hospitality, a philosophy that drives how... Show More
Job Responsibility:
Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest and client
Support restaurant prep (BOH and line) for daily operation
Meet daily quickservice, food service, safety and quality, availability, merchandising and guest service standards
Ensure proper food quantities are set for daily and ongoing service
Participate in safety logs including food temperatures, rotation and waste as necessary
Ensure safe food handling is maintained
Ensure proper uniform, hygiene, hand-washing and glove use with self
Maintain a SSAfe work environment by abiding to all SSAFETY rules
Follow through daily prep and items lists, as assigned
Actively help to support operation in assigned role, supporting holes as necessary
Actively and efficiently respond to guest and client feedback, with report to the supervisor to ensure that any potential complaints are mitigate against further occurrence
Communicate up to the Restaurant Supervisor and/or Food Operations Manager in regard to any issues seen with daily service or quality
Remain knowledgeable of all menu items, prices and specials for sharing with guests
Assist with dishwashing as necessary
Perform other tasks as deemed necessary
Maintain a clean, safe and organized work environment
Uphold and demonstrate a complete understanding of company policies and procedures
Requirements:
Strong interpersonal and communication skills
Exceptional problem solving/decision making skills combined with the ability to be organized
Demonstrates the ability to remain flexible in a fast-paced environment
Ideal candidate is a team player, personable, professional, upbeat and energetic, and takes initiative
Physical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above
Ability to work varied hours/days, including nights, weekends and holidays, as needed