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Food Service Associate

United States, Norfolk 17.58 - 24.83 USD / Hour · Job Posted May 04, 2026
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Job Description

As a Food Service Team Member ensuring operational excellence of IKEA Food, you will: - Prepare and maintain IKEA Food menu items according to the IKEA Food concept. Adhering to food handling, health, and sustainability standards. - Respond to customer inquiries to support informed purchases and process sales transactions accurately and efficiently, adhering to cash handling policies. - Maintain equipment operation through adherence to operating guidelines, troubleshooting breakdowns, and conducting preventive and cleaning maintenance. - Maintain a clean supply of dishes, silverware, cooking utensils, pots, pans, and trays that comply with Food Safety Standards. - Ensure the cleanliness and organization of dining and play areas. - Manage the Swedish Food Market by overseeing merchandising, pricing, stock rotation, and the cleaning and sanitization of sampling equipment and areas. - Ensure accurate and timely price communication across all food solutions, including digital platforms, menu boards, and shelf tags. - Maintain supply rotation and stocking in all IKEA Food solutions, adhering to First In, First Out (FIFO), expiration dates, and sustainability standards. - Implements IKEA Food policies and procedures for goods receiving and monthly inventory. - Adhere to safe food handling, workplace safety, hygiene, and sanitation regulations, promptly reporting concerns to managers. - Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers.

Job Responsibility

  • Prepare and maintain IKEA Food menu items according to the IKEA Food concept. Adhering to food handling, health, and sustainability standards
  • Respond to customer inquiries to support informed purchases and process sales transactions accurately and efficiently, adhering to cash handling policies
  • Maintain equipment operation through adherence to operating guidelines, troubleshooting breakdowns, and conducting preventive and cleaning maintenance
  • Maintain a clean supply of dishes, silverware, cooking utensils, pots, pans, and trays that comply with Food Safety Standards
  • Ensure the cleanliness and organization of dining and play areas
  • Manage the Swedish Food Market by overseeing merchandising, pricing, stock rotation, and the cleaning and sanitization of sampling equipment and areas
  • Ensure accurate and timely price communication across all food solutions, including digital platforms, menu boards, and shelf tags
  • Maintain supply rotation and stocking in all IKEA Food solutions, adhering to First In, First Out (FIFO), expiration dates, and sustainability standards
  • Implements IKEA Food policies and procedures for goods receiving and monthly inventory
  • Adhere to safe food handling, workplace safety, hygiene, and sanitation regulations, promptly reporting concerns to managers
  • Contribute to an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers

Requirements

  • Minimum 2 years related experience
  • Experience in a high-volume customer facing environment preferred
  • Experience in a high-volume retail environment with knowledge of basic merchandising and selling concepts preferred
  • Food Handler Certification and/or Food Handler Card (as required by local jurisdiction) required within 30 days of employment

Nice to have

  • Experience in a high-volume customer facing environment preferred
  • Experience in a high-volume retail environment with knowledge of basic merchandising and selling concepts preferred

What we offer

  • Generous paid time off, holiday and sick time
  • WiselyPay – get earned wages up to two days early
  • Paid parental leave (up to 16 weeks)
  • KinderCare tuition discount
  • Retirement and bonus plans
  • Co-worker discount, meal deal, and referral bonus
  • Pet insurance program
  • Education assistance and learning programs
  • Safety shoe reimbursement
  • 24/7 telehealth visits
  • Dental and vision plans
  • Medical and Rx plans (must work min. 20 hrs/wk)
  • A fun and inclusive work environment

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