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A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself. Secure the customer experience and exceed expectations by applying sales steering tools to optimize commerciality and maximize sales. Execute operational requirements to prepare, produce, and serve safe, high-quality, and sustainable food that meets customer needs while optimizing efficiency. Thanks to us, customers, co-workers and people at home can have a better everyday life through food that’s good for both people and planet. Together we serve more than 660 million customers yearly at the IKEA restaurants worldwide, underlining our Scandinavian heritage by offering a modern taste of Sweden. We also offer a variety of foods in our bistros and in the “Swedish Food market”. We are a diverse group of people who all live by the motto: Laughter is brightest in the place where the food is!
Job Responsibility:
Secure the customer experience and exceed expectations by applying sales steering tools to optimize commerciality and maximize sales
Execute operational requirements to prepare, produce, and serve safe, high-quality, and sustainable food that meets customer needs while optimizing efficiency
Meet and greet the customer, identify their overall needs to support and serve them in the best way
Provide advice about food content and menu choices
Handle any customer enquiries and complaints
Implement best practices and actions that enable commercialisation of food dishes and products
Merchandise and maintain the food dishes and products to secure food availability, quality, and presentation at the point of service
Ensure that the food production, service, and seating areas are clean, maintained, organised, and safe
Prepare and operate the Point-of-Sale solutions to take payment for customer orders
Create the daily food menu from preparation and production planning
Receive, store, and replenish stock items to secure safe and quality ingredients
Perform operational tasks connected to waste and inventory management processes
Requirements:
Apply sales steering tools to optimize commerciality and maximize sales
Execute operational requirements to prepare, produce, and serve safe, high-quality, and sustainable food
Meet and greet the customer, identify their overall needs
Provide advice about food content and menu choices
Handle any customer enquiries and complaints
Implement best practices and actions that enable commercialisation of food dishes and products
Merchandise and maintain the food dishes and products
Ensure that the food production, service, and seating areas are clean, maintained, organised, and safe
Prepare and operate the Point-of-Sale solutions to take payment for customer orders
Create the daily food menu from preparation and production planning
Receive, store, and replenish stock items
Perform operational tasks connected to waste and inventory management processes