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Performs all duties of a Food Services Associate I and a variety of moderately complex tasks related to food preparation, delivery, and service in retail and patient areas. Maintains sanitation of food preparation and serving areas.
Job Responsibility:
Adheres to TMC organizational and department specific safety, sanitation, confidentiality, standards of behavior and values of Compassion, Community, Dedication, and Integrity
Exhibits excellence in customer service through appropriate attitude and interaction with visitors and staff
Forwards customer suggestions to supervisors as well as makes suggestions about new items that would improve customer satisfaction and sales
Prepares or serves items per customers’ order in a courteous and efficient manner while adhering to portion control standards and all other department standards
Receives payment for food and drinks from visitors and staff
operates cash register
returns proper change when required
Balances the cash drawer daily
adheres to departmental and hospital cash handling policies
Accurately portions individual servings of entrees, starches, vegetables and other side dishes to patients and customers
Ensures that all serving equipment and utensils are inspected and maintained for cleanliness and proper operation
Ensures that required sanitary levels are maintained throughout the food holding and serving process
Stores, labels, and dates food products appropriately
Prepares, loads, transports, and cleans food carts
Performs related duties as assigned
Requirements:
High school diploma or GED
or an equivalent combination of relevant education and experience
At least 6 months of food service experience
Prior cashier experience preferred
Knowledge of food service preparation, delivery/service, clean up/storage and cashier operations
Skills in communicating in a polite and respectful way with patients, staff and visitors
Skills in following directions and paying attention to details
Ability to read, print and speak simple sentences in English
Ability to add and subtract two-digit numbers
Ability to read a clock and accurately document time
Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form
Ability to deal with problems involving several concrete variables in standardized situations