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Mount Charles Group are one of the largest and privately owned soft Facilities Management, catering and ancillary service/product providers in Ireland. If you are a customer focused individual and want to join a fun and family orientated business which believes people are our greatest asset, then we have a role for you! Our family values speak for themselves: Do the right thing, Have fun & grow together, Take pride in what you do! We are currently recruiting for a Food Service Assistant to join our team based at Wellington College, Belfast. This is a great opportunity to join a world leading facilities management company.
Job Responsibility:
Assist in the preparation, service and sales of all food and beverages for the unit
Preparation of service counter (including placing food and beverages in appropriate containers and correct utensils are available)
Provide the highest level of customer service in a consistent approach to anyone who uses the facility
Work as part of the team to ensure service is delivered on time and to a consistently high standard
Carry out all cleaning duties as per instruction from line manager or per unit cleaning rota
Ensure kitchen and service areas are always clean and tidy and assist with waste removal
Clear and wash dishes in the dining area as required
Be responsible for cash handling duties under your control
Assist, when required, with the moving and setting up of furniture for catering purposes in designated areas
Report defective equipment/ utensils/ work and floor surfaces or any other Health and Safety issues
Make customers aware of current offers and upsell additional products where possible
Ensure all customer suggestions, comments or complaints are reported to the Line Manager
Ensure all customers are served in a quick and efficient manner
Ensure all clothing, including footwear and personal hygiene is of the highest standards
Requirements:
Demonstrable passion for providing good customer service
Excellent communication skills
Workable knowledge of HACCP regulations
Basic food hygiene certificate
What we offer:
20 days’ annual leave (pro rata)
Company Pension Scheme
Employee Assistance Program to support your health & wellbeing
Financial Education/Financial wellbeing advisory service