Food Security Coordinator Job at Hello Neighbor (Pittsburgh)

Job Description

Hello Neighbor is seeking a part-time Food Security Coordinator who will support the efforts of the Family Health Services Team as they address food insecurity for refugee families. The Food Security Coordinator will play an integral role in connecting community members with vulnerable families in an attempt to address specific needs.

Job Responsibility

Oversee several food security initiatives, including matching volunteer groups with food insecure families for a 3-month program and connecting clients to local food banks and low-cost, culturally appropriate alternatives
Coordinate distribution of grocery gift cards and limited food supplies to food insecure clients
Coordinate with direct service staff to assess and identify the most vulnerable families
Identify/recruit volunteer groups and administer trainings to groups of volunteers, helping them to understand their role with the families - training will include budget planning, grocery shopping education, and food pantry navigation
Assist the Arrival & Integration Supervisor in connecting the volunteer groups to appropriate families and facilitate introductions
Serve as coordinator and liaison for volunteers and case managers: meeting regularly with the volunteer groups or POCs of the groups, to advise and encourage, and relying vital information from/to case managers
Evaluate program success through interviews and surveys
Provide timely, detailed case notes for all services
Coordinate interpretation and translation services for volunteers and families as needed
Participate in regular supervision meetings and relevant staff meetings
Adhere to Hello Neighbor's confidentiality guidelines and ensures the appropriate handling of sensitive information
Other duties and support of Family Health Services department as assigned within the scope of position expectations

Requirements

Bachelor's Degree or equivalent employment experience
One year of related and/or applicable work experience and a demonstrated ability to work with refugee and immigrant communities effectively
Comfort navigating social services systems
Experience working with interpreters highly valued
Bilingual or multilingual in priority language preferred (Dari, Pashto, Arabic, Swahili, French, Spanish, Haitian-Creole, Rohingya)
Demonstrated strong interpersonal skills, characterized by compassionate, courteous, cordial, and professional interactions with diverse colleagues, program members, and the community
Possesses cultural competencies, encompassing knowledge, attitudes, and behaviors relevant to the communities served
Thorough understanding of issues pertinent to refugees and immigrants
Able to cultivate excellent relationships with clients, staff, and partners
Exhibits adept task management, including priority setting, meeting deadlines, and efficient time scheduling for multiple responsibilities
Digital literacy and the ability to learn new software
Flexibility and ability to work nights and weekends as necessary
Effective collaboration with others through cooperative efforts
Willingness to work in a fast-paced, multicultural environment
Alignment with and support of Hello Neighbor's core values

Nice to have

Bilingual or multilingual in priority language preferred (Dari, Pashto, Arabic, Swahili, French, Spanish, Haitian-Creole, Rohingya)
Experience working with interpreters highly valued
Living migration experience and fluency in other languages a plus

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Food Security Coordinator

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