Food Runner

• Providing a warm, welcoming greeting to our members and their guests
• Ensure that members are served in a timely manner in accordance with The Quin service standards and ensuring high member satisfaction and an exceptional dining experience
• Provides leadership and instills a culture and work environment based upon respect, providing opportunities for staff to learn, grows and develops their abilities through training of employees, creating a positive, productive working environment
• Understands all policies, procedures, standards, specifications, guidelines for The Quin
• Provides timely and friendly service to members and their guests
• Service members with all food and beverage requirements in an attentive, courteous, and efficient manner
• Serves alcohol responsibly within State, Local and Store level laws and guidelines
• Have a thorough knowledge of menus, ingredients, out of stock items and current specials in all applicable venues
• Delivers food from kitchen to table accurately, in a timely manner and exactly as ordered by the guest
• Assists the culinary team with assigned tasks and duties
• Fulfill any additional member requests
• Perform opening and closing duties according to established side work checklist thoroughly and with a sense of urgency
• Works in a clean and organized manner keeping bar and service areas maintained and in impeccable condition during shifts
• Have a complete knowledge of standards of service
• Assists other team members as needed, both with and without the direction of management
• Maintains positive and effective communication with team members and managers regarding all relevant information, special considerations and/or concerns pertaining to our members
• Re-stocks items and supplies as needed and alerts management of shortages
• Accurately and promptly prepares and tenders guests’ payments
• Communicates health and/or safety concerns/violations immediately to the management
• Attends all informational meetings
• Understand all policies, procedures, standards, specifications, guidelines and training programs for The Quin
• Assume 100% responsibility for the quality of services provided
• Fill in where needed to ensure guest service standards and efficient operations
• Performs all other related duties as assigned
• Assist in the investigation of member complaints regarding food quality and service
• Ability to assist in other related food and beverage outlets if and when required
• Assume additional tasks assigned to you by your direct supervisor or any manager of The Quin that are reasonable requests

• Experience in a hotel or restaurant experience preferred
• Service oriented style with professional presentations skills
• Maintain high standards of personal appearance and grooming
• A strong team player who supports their team and embraces ownership, accountability, and responsibility for the team’s work
• TIPS certified (can be completed during on boarding process)
• Excellent oral and written communication skills
• Detail oriented, good prioritization and follow up skills
• Basic understanding of Health and Safety, Food Hygiene and Employment Legislation
• Open availability and flexibility to work according to the needs of the business
• High School Diploma or equivalent

Club Fee & Tips