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Food Runner

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Pyramid Global Hospitality

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Location:
United States , Phoenix

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Category:
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Contract Type:
Not provided

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Salary:

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Job Description:

As a Food Runner, you would be responsible for delivering food from the kitchen to the guest ensuring the order is correct, distributed in accordance with service standards, and communicating any needs or concerns to the appropriate team members / managers. We always strive to exceed our guest’s expectations through our food and service.

Job Responsibility:

  • Efficiently serve food in a friendly and courteous manner
  • Maintain knowledge of all menu items including preparation
  • Ensure food preparation and presentations are proper throughout the guest dining experience
  • Ensure proper timing and coordination with the kitchen for timely food deliveries
  • Pay attention to guest special requests, food allergy, and food modification
  • Pick up food products for orders placed by the service staff from the Purchasing Department (Requisition Orders)
  • Assist the kitchen and service staff as needed to maintain the highest level of food quality, presentation, and timing to optimize our guests dining experience
  • Set up the front line with the equipment, plate ware, and towels needed to effectively serve all food products
  • Keep station restocked and organized throughout the shift
  • Read order tickets as they arrive and place them onto the ticket rail
  • Track cooking times on all orders, check finished product for proper degree of doneness, appearance, and plate presentation
  • Inform the Chef and the manager on duty when ticket times are running long
  • Assist the server as needed to optimize the guest’s dining experience by making sure the guest has everything they need
  • Accomplish all job duties while adhering to all safety guidelines and practices throughout the shift
  • Report any unsafe condition, unsafe act, accidents and/or injuries to the chef or other manager on duty

Requirements:

  • High School or equivalent, preferred
  • Prior food and beverage experience, preferred
  • Food Handlers Card
  • ServSafe Food Handlers Certification, preferred
What we offer:
  • comprehensive health insurance
  • retirement plans
  • paid time off
  • on-site wellness programs
  • local discounts
  • employee rates on hotel stays
  • ongoing training and development opportunities
  • Go Hilton travel benefits
  • Pyramid's travel benefits

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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