Food Runner Job at Pyramid Global Hospitality (Phoenix)

Job Description

As a Food Runner, you would be responsible for delivering food from the kitchen to the guest ensuring the order is correct, distributed in accordance with service standards, and communicating any needs or concerns to the appropriate team members / managers. We always strive to exceed our guest’s expectations through our food and service.

Job Responsibility

Efficiently serve food in a friendly and courteous manner
Maintain knowledge of all menu items including preparation
Ensure food preparation and presentations are proper throughout the guest dining experience
Ensure proper timing and coordination with the kitchen for timely food deliveries
Pay attention to guest special requests, food allergy, and food modification
Pick up food products for orders placed by the service staff from the Purchasing Department (Requisition Orders)
Assist the kitchen and service staff as needed to maintain the highest level of food quality, presentation, and timing to optimize our guests dining experience
Set up the front line with the equipment, plate ware, and towels needed to effectively serve all food products
Keep station restocked and organized throughout the shift
Read order tickets as they arrive and place them onto the ticket rail
Track cooking times on all orders, check finished product for proper degree of doneness, appearance, and plate presentation
Inform the Chef and the manager on duty when ticket times are running long
Assist the server as needed to optimize the guest’s dining experience by making sure the guest has everything they need
Accomplish all job duties while adhering to all safety guidelines and practices throughout the shift
Report any unsafe condition, unsafe act, accidents and/or injuries to the chef or other manager on duty

Requirements

High School or equivalent, preferred
Prior food and beverage experience, preferred
Food Handlers Card
ServSafe Food Handlers Certification, preferred

What we offer

comprehensive health insurance
retirement plans
paid time off
on-site wellness programs
local discounts
employee rates on hotel stays
ongoing training and development opportunities
Go Hilton travel benefits
Pyramid's travel benefits

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