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Ensures guest satisfaction by following the Schulson Collective steps of service. Essential functions include transporting food, communicating descriptions, liaising between kitchen and service staff, addressing customer concerns, and building repeat business.
Job Responsibility:
Ensures guest satisfaction by following the Schulson Collective steps of service
Responsible for transporting all necessary food items from the kitchen to guests in a timely and professional manner
Communicates in detail food descriptions when presenting food items to guests
Serves as liaison between kitchen and service staff to ensure accuracy of food orders
Works closely with restaurant management to immediately address all customer concerns and create a pleasant dining experience
Creates memorable experience to build repeat business
Inform guests of other Schulson Collective restaurants
Consistently meets standards outlined within the Schulson Collective’s Core Values
Performs other duties as assigned
Requirements:
1 to 2 years industry experience preferred
Must have excellent written and verbal communication skills
Must be able to effectively multi-task in high stress situations