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The 'Quin House Logo The 'Quin House · Hospitality and Tourism

Food Runner - Upscale Pub Restaurant

United States, Boston Employment contract 19.08 USD / Hour · Job Posted May 14, 2026
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Job Description

The 'Quin House is a multi-award-winning modern private social club in Back Bay that brings together a diverse mix of interesting and interested members of all ages, industries, and backgrounds to forge meaningful connections, expand lives and create a community of impact. A vibrant, reimagined hospitality venture intended to enrich the lives of those who join, the club is based on the core principles of providing a place in the city that embraces diversity & inclusivity, stimulating experiences in programming, amazing food and beverage, beautiful design, top-notch hospitality and philanthropy.

Job Responsibility

  • Providing a warm, welcoming greeting to our members and their guests
  • Ensure that members are served in a timely manner in accordance with The Quin service standards and ensuring high member satisfaction and an exceptional dining experience
  • Provides leadership and instills a culture and work environment based upon respect, providing opportunities for staff to learn, grows and develops their abilities through training of employees, creating a positive, productive working environment
  • Understands all policies, procedures, standards, specifications, guidelines for The Quin
  • Provides timely and friendly service to members and their guests
  • Service members with all food and beverage requirements in an attentive, courteous, and efficient manner
  • Serves alcohol responsibly within State, Local and Store level laws and guidelines
  • Have a thorough knowledge of menus, ingredients, out of stock items and current specials in all applicable venues
  • Delivers food from kitchen to table accurately, in a timely manner and exactly as ordered by the guest
  • Assists the culinary team with assigned tasks and duties
  • Fulfill any additional member requests
  • Perform opening and closing duties according to established side work checklist thoroughly and with a sense of urgency
  • Works in a clean and organized manner keeping bar and service areas maintained and in impeccable condition during shifts
  • Have a complete knowledge of standards of service
  • Assists other team members as needed, both with and without the direction of management
  • Maintains positive and effective communication with team members and managers regarding all relevant information, special considerations and/or concerns pertaining to our members
  • Re-stocks items and supplies as needed and alerts management of shortages
  • Accurately and promptly prepares and tenders guests' payments
  • Communicates health and/or safety concerns/violations immediately to the management
  • Attends all informational meetings
  • Understand all policies, procedures, standards, specifications, guidelines and training programs for The Quin
  • Assume 100% responsibility for the quality of services provided
  • Fill in where needed to ensure guest service standards and efficient operations
  • Performs all other related duties as assigned
  • Assist in the investigation of member complaints regarding food quality and service
  • Ability to assist in other related food and beverage outlets if and when required
  • Assume additional tasks assigned to you by your direct supervisor or any manager of The Quin that are reasonable requests

Requirements

  • Experience in a hotel or restaurant experience preferred
  • Service oriented style with professional presentations skills
  • Maintain high standards of personal appearance and grooming
  • A strong team player who supports their team and embraces ownership, accountability, and responsibility for the team's work
  • TIPS certified (can be completed during on boarding process)
  • Excellent oral and written communication skills
  • Detail oriented, good prioritization and follow up skills
  • Basic understanding of Health and Safety, Food Hygiene and Employment Legislation
  • Open availability and flexibility to work according to the needs of the business
  • High School Diploma or equivalent

What we offer

  • Club Fee
  • Potential Additional Tips
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