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The Food Runner position assists the Food Server in providing an expertly served dining experience ensuring all dishes are correctly prepared and presented.
Job Responsibility:
Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of the each item’s, origin, taste, and preparation methods
Communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system
Coordinate food timings
check completed kitchen orders with the guest’s original order
assist in transporting items to the guest table in a timely manner to ensure proper food quality
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
Properly and accurately close guest checks
process cash and credit card payments
properly settle voided checks or complimentary meals
Breakdown, clean and set-up of tables, buffets, and food stations
Ensure proper completion of daily side work
Requirements:
High school education or equivalent experience required
Viable candidates must have a minimum one year food service or related work in an upscale restaurant environment
Ability to accurately process cash and credit card transactions
Ability to cope with stress and work in a high volume operation
Reading, writing and oral proficiency in the English Language
Must be able to work a flexible schedule, including days, night, weekends and holidays, over time may be required based on business needs
What we offer:
Inclusive and diverse employee engagement & recognition events all year-round