Food Runner - Booking Office 1869

• Advocating and maintaining an exceptionally high standard of five-star luxury lifestyle service within the Food & Beverage operation
• Maintaining the cleanliness in all areas of the discipline, at all times and advocating this as best practice
• Your role is a very physical role, where lifting, pushing and pulling are involved
• manual handling and deploying the correct methods to keep yourself safe is key
• Product (food & beverage), menu, operational, food hygiene, service knowledge is essential
• Maintaining up-to-date knowledge of company Food Safety Programs within assigned area of responsibility, as well as all local, state, and federal regulations
• Reporting maintenance issues immediately to appropriate personnel (i.e., management or maintenance)
• Attitude, grooming standard, body language and tone need to be positive, supportive and on brand at all times
• Attendance at monthly departmental meetings and 1:1’s is essential for you to have the knowledge you need in your role
• Carrying out other duties that may be required by the F&B Management team.

• Minimum of 1 year of experience in a similar role within the hospitality industry, preferably in a luxury hotel environment
• Detail-oriented with a passion for delivering excellence in customer service
• Knowledge of Health, Safety and Hygiene (sanitation, cleanliness)
• L2 Food Hygiene is preferred, and you should work towards achieving this if you don’t hold a certification already.

L2 Food Hygiene is preferred, and you should work towards achieving this if you don’t hold a certification already.

• 28 days holiday (including Bank Holidays), with increasing entitlement based on length of service
• Pension scheme participation
• Life Assurance coverage
• Annual Performance Review pay adjustments
• Complimentary gym and spa access
• Free meals while at work
• Dry-cleaning service availability
• Complimentary enrolment in BenefitHub, granting unlimited deals from various retailers and more
• 20% discount at any of the St. Pancras outlets
• Marriott Discount Card offering benefits on hotel stays, room upgrades, gift shop purchases, and F&B across 130 countries
• Travel ticket season loan
• Cycle to work scheme
• Employee Assistance Programme access
• Comprehensive Training and Development programme participation
• Awards and recognition celebrations, among many other benefits