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IKEA Logo IKEA · Gastronomy

Food Retail Manager

Australia, Tempe · Job Posted July 04, 2026
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Job Description

As a Food Retail Manager, you will act as the commercial business leader for IKEA Food, driving performance across all food areas while delivering a seamless and inspiring customer experience.

Job Responsibility

  • Leading and driving food commercial operations, ensuring strong execution of the commercial strategy, commercial calendar and sales-driving initiatives
  • Implementing IKEA commercial frameworks, standards and cross merchandising strategies in collaboration with internal and external stakeholders
  • Delivering a high-quality, seamless and memorable customer experience across all food areas, including the Swedish Restaurant and Swedish Food Market
  • Securing operational excellence, ensuring food safety, compliance and high standards are consistently met
  • Coaching and developing leaders and co-workers, ensuring the team has the right competence and capability to deliver results
  • Using customer insights and feedback to continuously improve the Food business and customer journey
  • Contributing to and executing the unit business plan and IKEA Food business plan, connecting Food to the overall store commercial agenda
  • Driving commercial performance and profitability, ensuring strong top-line sales and healthy gross margins
  • Working cross-functionally to ensure Food is integrated into the total store experience

Requirements

  • A passion for food, people and commercial results, with the ability to turn strategy into action
  • Proven leadership experience, with a minimum of 3 years leading teams or leaders in a high-volume, customer-facing environment, ideally within food retail or hospitality
  • Strong commercial acumen, with experience managing budgets, analysing P&Ls, and optimising sales and margins
  • Excellent planning, organisational, problem-solving and decision-making skills
  • The ability to influence, collaborate and build strong cross-functional relationships
  • A customer-first mindset with an understanding of customer behaviour in a retail or food environment
  • The ability to lead through change, inspire teams and deliver results through people
  • A strong alignment with IKEA values, with a passion for diversity, inclusion and creating a positive workplace culture

What we offer

  • 5 weeks’ Paid Annual Leave
  • Paid Parental Leave
  • Family & Community Leave
  • 24/7 access to our Employee Assistance Program for health and wellbeing support
  • 15% Co-worker discount
  • Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
  • Co-worker uniform provided
  • Free Co-worker parking
  • Bonus programme (where eligible)
  • Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
  • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
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