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The Starbucks Supervisor is responsible for supporting the daily operations of the Starbucks location, ensuring excellent customer service, product quality, cleanliness, and team accountability. This position helps lead employees during assigned shifts and ensures standards are followed consistently.
Job Responsibility
Support daily Starbucks operations, including opening, closing, production, service, and restocking
Ensure drinks and food items are prepared according to Starbucks standards and recipes
Provide direction, coaching, and support to baristas and food service employees
Monitor customer service, speed of service, product quality, and cleanliness
Ensure employees follow uniform, attendance, safety, sanitation, and workplace expectations
Assist with inventory, ordering, product rotation, and waste control
Address guest concerns professionally and escalate issues when needed
Communicate staffing, equipment, product, and employee concerns to management
Support a positive, respectful, and accountable work environment