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Food Retail Brand Location Supervisor - Howard University

United States, Washington Employment contract 23.00 - 27.00 USD / Hour · Job Posted June 28, 2026
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Job Description

The Starbucks Supervisor is responsible for supporting the daily operations of the Starbucks location, ensuring excellent customer service, product quality, cleanliness, and team accountability. This position helps lead employees during assigned shifts and ensures standards are followed consistently.

Job Responsibility

  • Support daily Starbucks operations, including opening, closing, production, service, and restocking
  • Ensure drinks and food items are prepared according to Starbucks standards and recipes
  • Provide direction, coaching, and support to baristas and food service employees
  • Monitor customer service, speed of service, product quality, and cleanliness
  • Ensure employees follow uniform, attendance, safety, sanitation, and workplace expectations
  • Assist with inventory, ordering, product rotation, and waste control
  • Address guest concerns professionally and escalate issues when needed
  • Communicate staffing, equipment, product, and employee concerns to management
  • Support a positive, respectful, and accountable work environment

Requirements

  • Previous Starbucks, coffee shop, retail, food service, or supervisory experience preferred
  • Strong customer service, communication, and leadership skills
  • Ability to work in a fast-paced environment
  • Ability to work mornings, evenings, weekends, holidays, and special events as business needs require

What we offer

  • medical
  • dental
  • vision
  • work/life resources
  • retirement savings plans like 401(k)
  • paid days off such as parental leave
  • disability coverage

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