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Food Production Manager

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Waitrose & Partners

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Location:
United Kingdom , Milton Keynes

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

32700.00 - 51200.00 GBP / Year
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Job Description:

At the John Lewis Partnership, we know that exceptional food is a cornerstone of a 'happier world.' In this role, you will lead the food production strategy for our National Distribution Centre, shaping a menu that is as inspiring as it is nutritious. You aren't just managing a kitchen; you are leading a multi-site operation overseeing three kitchens and a team of 12 Partners to deliver high operational standards in a fast-paced, 24/7 environment. You will have the creative freedom to influence menu development while maintaining a sharp focus on profitability, price, and world-class food safety. Beyond the pass, you will act as a strategic partner across the Magna Park Campus, collaborating with the wider NDC network to ensure our hospitality services are seamless and holistic.

Job Responsibility:

  • Shaping the menu for the NDC, ensuring the perfect balance between nutritional value and food inspiration for our Partners
  • Leading the food preparation process and managing kitchen inventory, stock requirements, and ordering to maintain high standards and minimise loss
  • Coaching and mentoring a team of 12, fostering a high-performing and inclusive environment where every Partner can achieve their potential
  • Taking full accountability for kitchen regulations, including the highest standards of food safety, hygiene legislation, and Health & Safety protocols
  • Playing a central role in the delivery of holistic support services across the campus, collaborating with the Engagement team and the wider Hospitality team
  • Managing the kitchen budget and administrative requirements to ensure management information is accurate and food cost targets are met
  • Acting as a key stakeholder in business recovery plans, ensuring the campus hospitality services can resume quickly and safely in the event of service failure

Requirements:

  • A recognised Food Production Certificate (NVQ Level 2 in food production, City & Guilds 706 1 & 2 or equivalent)
  • Proven operational experience in a high-volume hospitality or production environment at a supervisory/management level
  • A track record of building high-performing teams, integrating diverse skills, and creating a trust-based environment
  • Good basic IT skills for managing stock, ordering, and administrative reporting
  • Strong communication skills with the ability to resolve professional differences and reach 'win-win' outcomes with stakeholders

Nice to have:

  • An Advanced Food Hygiene Certificate (Level 4)
  • Experience managing food production within a distribution or industrial campus setting
  • Familiarity with using data and customer feedback to drive continuous improvement in menu design
What we offer:
  • Leisure Learning (up to £200 towards certain tutored courses)
  • 25% off at John Lewis and 20% at Waitrose
  • Clubs & Societies
  • Generous holiday provision
  • Pension & Life Assurance
  • Exclusive Partnership hotels

Additional Information:

Job Posted:
May 14, 2026

Expiration:
May 25, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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