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Aramark Healthcare+ is searching for Food Production Manager to oversee the day to day food production operations at Tewksbury Hospital, located in Tewksbury, MA. Reporting to the Food Service Director, the Food Production Manager plans, administers and directs all activities related to culinary and food production operations, complying with the standards established by Aramark Healthcare+, regulatory agencies and client. Leads the production for patient feeding. Establishes and maintains effective working relationships with other departments to provide a unified food service experience for patients, residents, visitors and employees.
Job Responsibility
Delivers strong operational performance by executing against Aramark Healthcare+ and regulatory agency standards and programs, continually monitoring operations, and completing assessments and necessary action plans to provide optimal food quality and meal service
Drives patient and customer satisfaction and maintains client relationships through rounding
Ensures compliance to food safety, sanitation, and overall workplace safety standards
Manages food cost, procurement, and controls waste
Supervises, staffs, trains, conducts applicable rounding and manages the performance the Food Service Supervisors and/or front-line staff regarding food presentation, quality, cost control and cash handling
Manages and controls labor, resources and materials to ensure quality, adequacy of supply, staffing levels and cost control within budgetary guidelines
Responsible for scheduling and managing food service activities in compliance with Aramark Healthcare+ food service systems
Utilize customer feedback to respond to customer/patient needs and to improve services
Requirements
Bachelor's degree or equivalent experience
Food Service Management experience required
Healthcare experience highly preferred
Current SERV Safe Manager level certification or willing to get certified within first month of employment
Strong culinary background and expertise is required in order to enhance the quality of food served
Proficiency with Computers including Microsoft Office Suite
Excellent oral and written communication skills, strong attention to detail and the ability to work under strict deadlines are essential
Must be organized, demonstrate initiative and have ability to diagnose current state and achieve process improvement
Nice to have
Healthcare experience highly preferred
What we offer
medical
dental
vision
work/life resources
retirement savings plans like 401(k)
paid days off such as parental leave and disability coverage