Food Prep Assistant Job at Circle K (Hooksett)

Job Description

Food Prep Assistant position at Circle K store. The position includes essential duties related to food merchandising, customer satisfaction, facility condition, financial controls, staffing controls, internal/external controls, security controls, and administrative controls.

Job Responsibility

Complies with company guidelines for maximizing sales, profitability and customer service by ensuring all grocery deliveries are accurate, stocked, attractively displayed and priced correctly
Completes build-to’s for ordering/purchasing merchandise
Maintains inventory by checking in delivery, pricing items, stocking merchandise according to schematic
Deliveries are validated by verifying invoices
reviewing discrepancies with Store Manager
delivers outdated merchandise to Store Manager to ensure what the store is being charged verifies with what was delivered
Prepares displays by assembling, dating and price marking in-store displays
Rotate food items, monitoring quality and freshness measures to protect our customers from illness
Monitor and maintain food preparation area and display cases to attract and retain customers
Assist training new associates (with an emphasis on excellent customer service) when necessary
Monitor and organize inventory to prevent being out of stock on an item a customer stopped in to purchase
Uses and coaches food service staff to use suggestive selling and other techniques to maximize sales
Makes price changes in accordance with Company and/or brand guidelines
places advertising and pricing signage inside or outside the facility including marquees, ceilings, walls and windows
Prepares and ensures food items are prepared according to menus and recipes with proper weights, holding times and temperatures
practices and ensures safe food handling procedures are followed
Provides prompt excellent customer service in a courteous, friendly and attentive manner
Greets customers as they enter the area and thanks customers as they leave
Resolves or assists to resolve routine customer concerns within established guidelines
Reports to work on time and follows the dress and appearance code
Prepare and serve quality food and beverage to satisfy the needs of the customer
Maintains safe and clean work environment by complying with procedures, rules and regulations
Sweeping and mopping or cleaning floors
Dusting and/or washing windows, counters, displays, store areas and bathrooms
Picking up and disposing of trash, litter or debris
Inspect store facilities and equipment for safety, cleanliness, and proper working order
Cleaning/checking equipment including the coffee machines
grill, fry or other cooking units
beverage, ice or other refrigeration units
and other machines, tools and work aids used
Notifies the Store Manager of any inventory or operating discrepancy
May receive and sign vendor deliveries and verify quality and quantity of product
Follows vendor check-in procedures and accounts for quality and quantity of product received during vendor deliveries
Notifies the Store Manager of any inventory or operating discrepancy
Follows Company and/or brand guidelines for product breakage or spoilage
Supervises the activities of food prep employees engaged in preparing and serving food and other related duties in the absence of the Store Manager
Helps coach and train new employees to carry out their duties in accordance with Company and/or brand operating, conduct and performance standards
Monitors customer traffic and makes appropriate adjustments to decrease waiting time
may reschedule or re-assign duties of employees based on operational or discipline needs
Assists with scheduling and assigning duties to Restaurant employees
Assists with counseling of employees and provides feedback to help employees improve performance
Follows and ensures food prep employees follow all government laws, health and safety codes, food brand inspection standards, and the Company policies, procedures and standards that apply to the conduct of business
Seeks guidance from the Store Manager and/or appropriate management areas about legal questions or obligations
Assists the Store Manager in maintaining a safe environment for employees and customers and protecting Company assets such as information, product, equipment and property
Reports all incidents (employee or customer injury, theft, property damage, improper sanitation or waste disposal, etc.) to the Store Manager
Reports any situation in which unsafe, unlawful or unethical conduct is or might be occurring
Prepares or assists in the preparation of periodic sales, product and operating reports as directed by the QSR Supervisor
Attends job-related meetings (may be required to work irregular hours)
Maintains intradepartmental work flow by fostering a spirit of cooperation
Comply with company policies and procedures
Contributes to team effort by accomplishing related results as needed
Performs all duties with minimal supervision
Performs other duties as assigned by the Store Manager
May take inventory of supplies and equipment
Takes inventory of stock to identify items to be reordered or replenished
Reviews and verifies employee paperwork and timekeeping records to ensure accuracy and completeness

Requirements

Minimum age of 18 years old
High school diploma or equivalent plus 6 months to 1 year of retail store or food service work experience or an equivalent combination of education, training and work experience
Knowledge of basic business and customer service principles including planning and organizing, resource management and leadership skills
Ability to communicate information and ideas in a clear and understandable manner
Ability to deal with customers, unanticipated problems or events using standard procedures
Ability to work as scheduled including arriving to work on time
Ability to accurately operate a variety of equipment that may include hot or cold or beverage dispensers, grills, ovens or fry stations and other machines or tools
Ability to perform essential duties and physical functions described below
Ability to work in the conditions described below

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Food Prep Assistant

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