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IKEA Logo IKEA · Gastronomy

Food Operations Manager

Australia, Marsden Park Employment contract · Job Posted May 28, 2026
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Job Description

At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world. We are guided by our cultures & values, creating a great place to work. We stand for equality, diversity and inclusion. We care about people & planet and promote health & wellbeing. We nurture your development and provide career opportunities to unlock your potential.

Job Responsibility

  • Lead and coach the operations team in optimising and developing the IKEA Food business by securing the IKEA brand position, strategies, legal compliance and people & planet positive in all IKEA touchpoints
  • Support your leadership team in managing the recruitment, retention, performance management, succession planning and competence development of the team
  • Formulate, lead and execute the department’s action plans alongside an overview of the store business plan
  • Secure processes and procedures to ensure quality of food, food safety, excellence in operations and reduce waste
  • Implement global and national compliance standards, managing the food supply chain and range competence within the store
  • Secure an irresistible food offer by ensuring quality and an appealing range presentation

Requirements

  • Previous leadership experience in a fast-food environment
  • Passionate about creating an unforgettable customer experience through your love for food, the products and service delivery
  • An experienced and inspirational leader who can bring out the best in your team and have an inherent nature to develop and nurture growth in people
  • A customer centric mindset and are driven to analyse customer insights to identify opportunities and with your team implement and execute action plans
  • Confident in driving business through commerciality and have experience in managing costs, budgets, and rosters
  • A strong communicator, with influencing and negotiating skills, you have the with the ability to collaborate and engage cross-functional teams to drive the IKEA Food agenda

What we offer

  • 5 weeks Paid Annual
  • Paid Parental
  • Family & Community leave
  • 24/7 access to our Employee Assistance Program for health and wellbeing support
  • 15% Co-worker discount
  • Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
  • Co-worker uniform provided
  • Free Co-worker parking
  • Free benefits membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
  • Bonus programme (where eligible)
  • Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
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