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At IKEA, we highly value values-based leadership: open and honest communication, inclusiveness, and a strong focus on the guest experience. We offer a position in one of the world’s most exciting retail companies, where the pace is fast and every day brings something new.
Job Responsibility:
Ensuring the commercial part of IKEA Foods at all guest meeting points, as well as the co-worker restaurant
Securing an irresistible food offer by ensuring the proper customer and guest guidance, driving the hospitality aspect of the food business
Ensuring that our customers are always in focus, having a daily dialogue with them and learning from and acting on their feedback
Ensuring the food areas are well-maintained and that daily work routines are in place and followed in all daily work
Requirements:
Experience in leading and developing a team
Thrive in a high-energy environment and can maintain an overview with a strong sense of structure
Lead by example and are an active, hands-on leader
Speak and write fluent English and are at a minimum willing to learn Danish
Good knowledge of working in a conceptual retail environment and are dedicated to delivering excellent customer experience with FOOD Quality and Safety at heart
Good understanding of finance, KPIs, and optimizing daily processes
Experience from a FOOD commercial side is beneficial, but most important is the motivation to learn all about food
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