Food Commercial Manager, IKEA

IKEA

Location:
China, Shanghai

Category:
-

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We deliver sustainable, extraordinary growth by creating a new, unique, inspiring and convenient meeting with the customers. We deliver a multi-channel experience that adds value to the many people and inspires a home furnishing movement.

Job Responsibility:

Responsible for the implementation of global and national compliance standards to secure a safe environment for customers and co-workers
Responsible for Retail Foundation, commercial strategy and the commercial calendar for IKEA Food in the store to maximize sales and profitability
Responsible for the maintenance and upkeep of digital communication for food in the store to maximize sales and profitability
Responsible for the implementation and adherence to the front of house operational instructions in meeting the customer to maintain operational excellence
Secure excellence in operations and high-quality standards of customer experience in all areas by cooperating effectively with the Food Operations Manager
Responsible for ensuring that all customer facing areas are in shape as new and that all equipment is in full working order
Contribute to the creation and implementation of the unit business plan and the IKEA Retail Food business plan and other action plans
Identify areas and improve the business to secure a seamless customer experience by seeking and acting on customer feedback
Secure a lean, diverse and high-performing team through building IKEA Food and IKEA competence whilst empowering co-workers to act on their own initiative
Responsible for the implementation of the global and national people and sustainability strategies

Requirements:

Extensive knowledge in managing in a high pressured front of house food experience environment
Detailed understanding of IKEA local and global food safety and compliance legislation
Extensive knowledge of local market requirements and consumer habits in an omnichannel environment
Broad understanding of the IKEA brand including concept, core values and vision
Leadership skills in leading a high pressured front of house food experience
To be agile in prioritization, planning and organization
Communication and influencing skills with co-workers at all levels and functions
Ability to handle multiple topics and changing priorities/deadlines
Ability to maintain effective work and leadership behaviour in the face of setbacks or pressure
Self-reliant and self-motivated with the ability to work as part of a team as well as independently
Capable of communicating in English, both in writing and verbally

Additional Information:

Job Posted:
June 10, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Food Commercial Manager