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Thanks to us, customers, co-workers and people at home can have a better everyday life through food that’s good for both people and planet. Together we serve more than 660 million customers yearly at the IKEA restaurants worldwide, underlining our Scandinavian heritage by offering a modern taste of Sweden. We also offer a variety of foods in our bistros and in the “Swedish Food market”. We are a diverse group of people who all live by the motto: Laughter is brightest in the place where the food is!
Job Responsibility:
Meet and greet the customer, identify their overall needs to support and serve them in the best way by asking the right questions, provide advice about food content and menu choices, and ensure that they have everything they need. Handle any customer enquiries and complaints
Implement best practices and actions that enable commercialisation of food dishes and products for competitive advantage in selling points and in meeting with the customer. Merchandise and maintain the food dishes and products to secure food availability, quality, and presentation at the point of service
Ensure that the food production, service, and seating areas are clean, maintained, organised, and safe at the start, during and end of shift. Prepare and operate the Point-of-Sale solutions to take payment for customer orders
Create the daily food menu from preparation and production planning, using the ingredients and equipment to prepare, produce, cook, and serve the dishes/meals in line with operational and food safety requirements
Receive, store, and replenish stock items to secure safe and quality ingredients, and perform operational tasks connected to waste and inventory management processes
Requirements:
Minimum 1 year of related experience
Previous experience in a hospitality or food service role preferable, but not required
What we offer:
Wellness days (in addition to your vacation days!)
Extended health, dental, and vision coverage (for you and your family)
RRSP with IKEA contribution matching options
Eligibility for our annual IKEA bonus incentive plan
Flexible spending account
Life insurance
Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
Parental leave
Bereavement leave
Employee assistance program (that helps you support your mental, physical, and financial wellbeing)