Food Captain

• Food Category expert in store
• Ensures all food operational execution in store are followed to maximize sales and reduce waste
• Train, teach and coach store associates on Food execution, production, replenishment, ordering, organization, sanitization and customer service
• Be the go-to person in store for employees with questions connected to food products and services
• Plan and execute food sampling for employees and customers
• Conduct and lead in store training for store employees and operation teams on all new Foodservice programs
• Ensure foodservice areas are stocked and food rotated using FIFO method
• Food items are displayed using current Planogram provided by your Business Unit
• Order or assist in ordering the food products to lower Out Of Stocks and improve Shrink
• Monitor shrink while improving sales to maximize foodservice profit
• Identify, suggest, train, and continuously collaborate with BUQAS training personnel
• Food safety practices and procedures
• Conduct needs analysis and provide recommended actions based on BUQAS visits
• Operate within budgeted expectations

• High school diploma or equivalent
• Education/instructional or equivalent retail training experience
• Minimum 2 years experience working in Fast Moving Consumer Goods retail and/or Foodservice industry
• Experience in training, leadership, team building
• Skills in collaboration, cooperation, communication and organization
• Food Manager Certification (ServSafe or NRFSP)
• Strong communication skills in English, both verbally and written
• Customer service-oriented / excellent customer service skills
• Consistently delivering within deadlines
• Communicates effectively (written and oral) with customers, management, associates, and vendors

• Leading or supervisory experience desired
• French skills in Quebec Provinces

Bonus Eligible