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360 Resourcing Solutions Logo 360 Resourcing Solutions · Hospitality and Tourism

Food & Beverages Operations Manager

United Kingdom, London 40000.00 GBP / Year · Job Posted March 22, 2026
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Job Description

We're seeking a dynamic and operationally driven F&B Operations Manager to lead the charge across our hotel’s vibrant venues and event spaces. If you thrive on the floor, lead by example, and bring precision to every service detail—this one’s for you.

Job Responsibility

  • Lead From the Frontline: Take full ownership of daily F&B operations across bars, restaurants, and event functions—ensuring seamless execution, exceptional service standards, and real-time team support
  • Drive Operational Excellence: Monitor costs, stock, and supplier performance with a sharp eye on profitability, efficiency, and compliance
  • Use insights and reporting tools to refine operations and hit commercial targets
  • Use your expertise to drive guest satisfaction scores to achieve targets
  • Menu & Experience Oversight: Collaborate with culinary and beverage leads to evolve drink menus, seasonal activations, and guest experiences that reflect creativity, quality, and local influence
  • Team Leadership & Development: Recruit, coach, and inspire a skilled and service-driven team
  • Run daily briefings, lead training, and foster a culture of accountability, pride, and continuous improvement
  • Guest-Focused & Floor Present: Be a visible leader across all outlets—interacting with guests, supporting staff in the moment, and maintaining high standards from setup to closing

Requirements

  • Prior leadership experience in F&B operations
  • A passion for delivering heartfelt hospitality and mentoring others
  • Strong operational skills with a keen eye for detail and efficiency
  • Ability to remain calm and solution-focused in dynamic situations
  • Strong communication skills and a collaborative spirit
  • Flexibility to work shifts, weekends, and holidays as needed

What we offer

  • Exclusive Discounts & Perks – Special rates at Hyatt & Cycas Hotels, 50% off Hyatt Restaurants & Bars, and access to a benefits platform with discounts on shopping, gym memberships, holidays, £350 referral bonus
  • Health & Wellbeing – Free medical plans, workplace pension, financial advice and free Headspace app subscriptions, free counselling sessions to support your mental health
  • Workplace Benefits – Complimentary team meals, and a computer
  • Career & Growth – Ongoing training, development programs, and a supportive work environment to help you thrive
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