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ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Food & Beverage Worker at Cabarrus Arena & Events Center. This is a hands-on position assisting in the setup, event day operations, and closing of catering and concessions events.
Job Responsibility:
Attend pre-event service briefing
Follow instructions for each event as given by the Food & Beverage Manager/Supervisor
Assist with preparation, setup, and teardown of room and equipment for catering events
Assist with gathering, setup, and teardown of banquet equipment to include flatware, china, glassware, and serving pieces needed for each event
Prepare tables with place settings
Assist with preparing garnishes, beverages, condiments, and breads
Provide friendly and courteous service to guests during catered meals
Follow service standards, procedures, and guidelines
Remain at assigned station and perform duties as assigned for each event
Report any customer concerns to the Food & Beverage Manager/Supervisor
Restock buffet items during catering service
Clear plates, utensils, and service items from tables
Clean and return serving pieces to proper storage
Adhere to grooming standards and uniform requirements
Maintain ASM Global rules and policies as well as local health and sanitation requirements
Maintain a sanitary and safe work area
Maintain inventory and supplies as assigned locations
Setup, cleaning, and teardown of concession stands/carts
Basic concessions food preparation
Interact with customers and clients in a pleasant and professional manner
Serve customers food and drinks in a timely manner
Handles cash and credit card payments
Maintain accurate cash handling, sales, and inventory records
Requirements:
One (1) year of work experience in service-oriented environment is preferred
Ability to get along well with others
Basic knowledge of food and beverage service
Basic math ability to accurately count inventory and money
Simple food preparation
Positive attitude
Ability to receive and carry out instructions in a timely manner
Positive, customer service-oriented attitude
Attention to detail
Ability to move around the facility
Ability to stand for long hours during events
Ability to occasionally lift up to 30 pounds to the waist
Work inside or outside of the building, as needed by events
Irregular hours including early mornings, late evenings, weekends and holidays as determined by event schedule
Extended hours may be required, as determined by event schedule