Food & Beverage Supervisor

• Supervise and manage all operational aspects of the restaurant during your shift, ensuring professional behaviour and high productivity
• Conduct daily staff briefings and take charge in the absence of the Assistant Restaurant Manager and Restaurant Manager
• Collaborate closely with kitchen, stewarding, and cashier teams to ensure smooth operations
• Conduct weekly training sessions on food and beverage menus to ensure team knowledge and service excellence
• Participate in weekly inventory checks for equipment, food items, and stationery
• Ensure all orders are issued only against proper documentation
• Maintain impeccable appearance and grooming standards for yourself and your team
• Ensure timely setup of outlet areas and completion of mise en place aligned with operating hours
• Prepare store requisitions and manage stock as required
• Welcome guests warmly and ensure prompt, professional service throughout their visit
• Maintain cleanliness and upkeep of the outlet and related areas at all times
• Address guest complaints directly or escalate to the Outlet Manager as needed
• Attend all team meetings and briefings to promote open communication and continuous improvement
• Know the menu and pricing thoroughly and provide recommendations to guests
• Demonstrate flexibility by working in other areas as needed
• Handle basic cashier duties efficiently and accurately
• Adhere strictly to Four Seasons Core Standards, Policies & Procedures, and Safety Protocols
• Maintain punctuality, wearing correct uniform and nametag at all times
• Foster positive working relationships within the outlet team and with other departments
• Support and contribute actively to staff meetings, training sessions, and hotel initiatives
• Undertake additional duties as assigned by the Assistant Manager or Outlet Manager
• Provide clear work direction to servers to ensure high-quality guest service
• Supervise service flow and provide hands-on support during service periods
• Assist management with coaching and counselling to enhance team capability and guest satisfaction

• Experienced in a supervisory role within food and beverage (minimum 2 years preferred)
• Strong communicator, enthusiastic, flexible, and attentive to detail
• Creative problem solver with the ability to thrive in a fast-paced team environment
• Knowledge of additional languages is an advantage
• Committed to delivering impeccable customer service aligned with Four Seasons standards

Knowledge of additional languages is an advantage

• An unparalleled opportunity to work in a stunning luxury island resort
• A supportive and professional team environment within the prestigious Four Seasons brand
• Ongoing training and development opportunities
• Competitive salary and benefits package
• Employee discounts for stays at Four Seasons properties worldwide