Food & Beverage Supervisor

• Supervise the multi outlet operations of Food & Beverage department, including our Restaurant & Bar, Conference, Club lounge, Minibar and In-Room Dining
• Lead, train, and motivate Food & Beverage ambassadors to ensure exceptional 5 star luxury service standards
• Maintain high levels of guest satisfaction by acting proactively, and promptly addressing any concerns or special requests
• Collaborate with the culinary team to ensure menu items are delivered according to hotel standards
• Monitor inventory levels, assist in placing orders and stock control
• Promote campaigns and events to drive revenue and increase capture
• Conduct analysis of departmental training needs, prepare and deliver training to both groups and individuals
• Host team briefings and meetings to communicate department performance feedback and strategies

• Minimum 3 years’ experience in Food & Beverage with proven experience leading a team (preferred)
• Emotional intelligence and a demonstrated understanding of luxury
• Strong interpersonal and communication skills with the ability to positively influence others
• Demonstrated leadership and team working skills, and able to manage schedules
• Ability to problem solve in a fast-paced environment, and resolve guest feedback
• Knowledge of health and safety regulations food handling best practices
• Understanding of food and beverage operations, inventory and ordering
• A passion for Food & Beverage with the drive to excel your career
• Barista experience (preferred)

Barista experience

• Free staff meal provided during shift
• Family & Friends Hotel Discounts Ongoing reward and recognition incentives and awards
• Annual reward of a free night's accommodation at the hotel (did we say there is breakfast and dinner included?)
• Learn your Way - Access to our Accor Academy so you can Earn while you Learn!
• Work Your Way - Flexibility to ensure a work life balance!
• Incredible Accor Heartist Benefits - including discounted Food & Beverage + Accommodation Worldwide
• Accor's refer-a-friend bonus
• Accor's Parental Leave Scheme
• Access to our Employee Assistance Program