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We are currently looking for a dedicated and experienced Food & Beverage Supervisor to join our team at one of our hotel within The iNUA Collection Hospitality Group. As an F&B Supervisor, you will play a crucial role in ensuring the smooth and efficient operation of our dining establishments, maintaining our high standards of service, and contributing to the overall guest satisfaction.
Job Responsibility:
Oversee daily operations of the Food & Beverage outlets, including restaurant, bar, and banquet facilities
Supervise and coordinate the activities of the F&B team members, ensuring they adhere to company policies and provide exceptional service to guests
Assist in training, and development of F&B team members to maintain a skilled and motivated team
Monitor inventory levels and assist in ordering supplies to meet operational needs while controlling costs
Ensure compliance with health, safety, and sanitation regulations to maintain a clean and hygienic environment
Handle guest inquiries, concerns, and complaints in a professional and timely manner, striving to resolve issues to their satisfaction
Collaborate with the management team to develop and implement strategies for improving F&B offerings, enhancing guest experiences, and driving revenue
Conduct regular inspections of the F&B outlets to ensure adherence to quality standards and identify areas for improvement
Assist in planning and executing special events, promotions, and other activities to enhance the overall guest experience
Requirements:
Previous experience in a supervisory role within the Food & Beverage department of a hotel or upscale restaurant
Strong leadership and communication skills with the ability to motivate and inspire team members
Excellent customer service skills and a passion for delivering memorable dining experiences
Proven ability to effectively manage resources, control costs, and maximise profitability
Flexibility to work various shifts, including weekends and holidays, as required by the demands of the business
What we offer:
Competitive salary
Health Insurance and Pension contributions
Career advancement opportunities within The iNUA Collection Hospitality Group
Discounts on accommodations and dining at our hotels for you, your family and friends