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Food & Beverage Service Supervisor

New Zealand, Auckland · Job Posted April 23, 2026
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Job Description

Four Points by Sheraton - where timeless classics are integrated with modern details. The atmosphere is honest, uncomplicated and casual. Join us as an F&B Service Supervisor in a community of approachable and straightforward talent offering simplified, not simple experiences to independent travellers.

Job Responsibility

  • Supervise the restaurant service period, tending to the travellers and exceeding their expectations
  • Provide a friendly genuine service throughout the complete food and beverage experience, creating a place with the traveller in mind
  • Understand traveller’s requirements and deliver service excellence to ensure travellers relax for a greater travel experience
  • Assist with the bar operational tasks if required
  • Be an approachable and confident Supervisor by providing comfort and support to our waitstaff
  • Ensure the outlet is adequately stocked and clean at all times
  • Supervise the food and beverage team in completing general operational tasks
  • Build and strengthen relationships with existing and new travellers to enable future bookings
  • Plan and execute team building activities so associates feel part of the Four Points team

Requirements

  • An up to date RSA
  • Relevant experience in a managerial role
  • Working rights in New Zealand
  • Enthusiastic to escalate your career
  • Self-motivated, driven and energized in a fast paced environment
  • Armed with smart solutions and a can-do attitude

What we offer

  • Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
  • Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
  • Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program
  • Opportunity to receive Employee Referral Incentives and get paid for working with your friend
  • Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness

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