Food & Beverage Service Expert, Marriott Bonvoy

Marriott Bonvoy

Location:
Australia, Brisbane

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Brisbane Marriott Hotel is seeking Food and Beverage Service Experts to join our Team. Perfectly situated in the CBD next to the Brisbane River and the iconic Story Bridge, the hotel’s riverside location is in close proximity to public transport hubs, and a short walk from the Queen Street Mall. With Marriott's TakeCare culture, associates are always the heart of our business. We Put People First by fulfilling our commitment to associates to deliver Opportunity, Community, and Purpose in their daily lives. Our vision is to provide guests with an enriching and meaningful 5-star experience, leaving our guests inspired, encouraging loyalty towards our hotel and our brand.

Job Responsibility:

Host our guests in all food & beverage outlets including Motion Dining, In Room Dining, and Banquets
Provide guests with extensive knowledge on the menus offered along with promotions
Use your upselling skills to promote menu items
Anticipate guest needs and handle guest inquiries in a helpful and attentive manner
Develop a close and harmonious working relationship with all departments within the hotel
Handle any guest queries throughout their stay
Assist Front Office and kitchen when required
Perform other section duties and responsibilities including Banquets and In-Room Dining

Requirements:

Previous experience in a customer-focused position
Exceptional communication skills with the ability to create personal connections with guests
Passion for food and beverage and providing exceptional customer service that is above and beyond
The ability to think quickly on your feet and solve problems promptly
Ability to effectively work independently and also part of a team
Positive attitude, great multi-tasker and organized with great attention to detail
Flexibility with working shift work and weekends
Motivated to learn new skills and develop in their role
Hold an up to date RSA certificate

What we offer:

Flexible working
Parental leave, Birthday leave, Long service leave portability across all 30 Marriott Brands
Enhanced superannuation
Travel & stay benefits including eligibility into our Bonvoy loyalty program
Incentive, recognition, and wellbeing programs
Excellent career growth and learning opportunities

Additional Information:

Job Posted:
July 07, 2025

Employment Type:

Parttime

Work Type:

On-site work

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Food & Beverage Service Expert