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Join us at Four Seasons Resort Seychelles, where every interaction is an opportunity to create lasting memories for our guests through exceptional service and a passion for island hospitality.
Job Responsibility:
Food & Beverage Presentation and Order Management
Guest Engagement and Satisfaction
Billing and Payment Processing
Setup and Breakdown of Dining Areas
Compliance with Resort Policies
Teamwork and Professionalism
Continuous Improvement
Requirements:
Delight guests by offering vivid and engaging descriptions of our menu items, emphasizing the origin, fresh island ingredients, and artisanal preparation methods that reflect the Seychelles culinary heritage
Accurately enter guest orders, including any dietary preferences or special requests, into the resort’s point-of-sales (POS) system
Coordinate food timings to ensure all courses are served seamlessly and maintain the highest standards of food quality and presentation
Confirm that kitchen orders match the guest’s original request before delivering
Serve food and beverages promptly with a warm, hospitable approach
Anticipate guest needs with genuine care, offering personalized menu suggestions that highlight local flavors and signature dishes
Proactively engage with guests to confirm satisfaction and respond swiftly and thoughtfully to any concerns or special requests
Efficiently and accurately close guest checks, handling cash and credit card payments
Manage voided checks and complimentary meals with integrity and adherence to resort procedures
Assist with the meticulous setup, cleaning, and resetting of tables, buffets, and food stations
Adhere strictly to Four Seasons Resort Seychelles’ Category One and Category Two Work Rules and Standards of Conduct
Foster a harmonious and professional working relationship with colleagues and supervisors
Contribute ideas for improving guest service, productivity, and departmental processes with management approval
Ensure proper control and minimize waste, misuse, and breakage of supplies and equipment
Full-time position requiring flexibility to work shifts, weekends, holidays, and emergency call-outs as needed
Must maintain professional grooming and appearance standards
What we offer:
The unique opportunity to work in one of the world’s most exclusive island resorts
A supportive and collaborative work environment backed by the prestige of the Four Seasons brand
Continuous training and professional growth opportunities
Competitive salary and comprehensive benefits package
Employee discounts for stays at Four Seasons properties worldwide
Complimentary uniform cleaning and employee meals/transportation