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Food & Beverage Reservation Agent

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Marriott Bonvoy

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Location:
Australia , Hobart

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

Food & Beverage Reservation Agent for The Tasman, a Luxury Collection Hotel in Hobart. The role involves being the first point of contact for guests seeking to dine or host events, managing enquiries, coordinating bookings, and supporting the delivery of seamless, memorable experiences across multiple dining venues including Peppina restaurant, Deco Lounge, Mary Mary bar, and In-Room Dining.

Job Responsibility:

  • Manage all Food & Beverage enquiries via phone and email
  • Coordinate Private Dining Room and outlet event bookings
  • Liaise with Food & Beverage, Catering & Events, and Sales teams
  • Create and distribute menus, event orders, signage and schedules
  • Maintain accurate reservation and event details in booking systems
  • Deliver warm, personalised guest service that reflects The Tasman's luxury standards
  • Uphold compliance, food safety and responsible service of alcohol procedures

Requirements:

  • Exceptional communication and customer service skills
  • Strong attention to detail and organisational ability
  • Comfortable working across multiple systems and tasks
  • A professional, positive and collaborative attitude
  • Ability to work across various shifts if required
  • Previous experience in reservations, hospitality or events is highly regarded

Nice to have:

Previous experience in reservations, hospitality or events

What we offer:
  • Be part of one of Australia's leading luxury hotels
  • Work with passionate, talented hospitality professionals
  • Global career pathways through Marriott International
  • Training, development and recognition programs
  • Competitive benefits, including hotel and dining discounts worldwide

Additional Information:

Job Posted:
November 26, 2025

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:

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