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Join White Rabbit Hospitality as Food & Beverage Operations Manager – Be Part of Something Big in Canary Wharf. This is an opportunity to help shape the culture, build the team, and define what great looks like, from day one, for a brand new multi-outlet hotel destination in the heart of London's most dynamic district.
Job Responsibility:
Lead daily F&B operations across all hotel outlets including restaurant, bar, room service, and events
Drive revenue and manage the P&L, including labour costs, stock control, GP margins, and cost efficiencies across all outlets
Recruit, onboard, develop, and inspire a diverse FOH team
Implement brand-aligned steps of service, SOPs, and guest experience standards
Collaborate closely with the Executive Chef and culinary leadership team on menus, seasonal activations, and cost control
Lead pre-opening planning, rotas, SOP documentation, supplier onboarding, and training frameworks
Manage supplier relationships, ordering processes, and inventory control
Monitor guest feedback, review performance data, and drive a culture of improvement
Champion a people-first culture that reflects White Rabbit Hospitality's values and entrepreneurial spirit
Requirements:
Proven experience as an F&B Manager or Operations Manager within a multi-outlet hotel, resort, or large-scale hospitality environment
Strong commercial awareness with demonstrable experience managing P&L, labour costs, and operational KPIs
A track record of building, developing, and leading high-performing FOH teams
Excellent communication skills, confident working with both front-line teams and senior stakeholders
Right to work in the United Kingdom
Nice to have:
Experience in pre-opening or new concept launches
Knowledge of EPOS systems, reservation platforms, and F&B technology
What we offer:
Dining discount across the White Rabbit Hospitality portfolio
Real opportunities for career development and growth within a fast-expanding hospitality group
A supportive, values-driven team environment where entrepreneurship and initiative are genuinely celebrated