Food & Beverage Operations Manager Job at Legends Global (Noblesville)

Job Description

This position reports to the General Manager. The Operations Manager will be responsible for overall management of concessions operation.

Responsible for ordering and maintaining correct inventory levels
Manage and oversee monthly inventory
Direct and oversee schedules for all hourly staff to guarantee proper payroll and management
Develop warehousing plan to assure easy access and accountability of merchandise
Maintain product and service quality standards by conducting ongoing evaluations and investigating customer concerns
Recommend and maintain preventative maintenance programs to protect the physical assets of Legends
Implement and maintain effective communication with the client and all employees
Assist in the development of programs that result in increased customer satisfaction
Implement and ensure accurate information entered into POS systems, able to trouble shoot
Manage in compliance with established Legends’ policies and procedures
Ensure all cash handling procedures are in effect at all times
Perform other related duties, tasks and responsibilities as required from time to time

Bachelor’s degree
Minimum of four years food and beverage and/or retail management experience
Detail-oriented and extremely organized with the ability to multi-task
Ability to interact with all levels of management
Excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline-oriented environment
Customer Service oriented
Proficient with Microsoft Word, Excel, and PowerPoint
Experience with Scheduling preferred
Knowledge and effective operations of retail POS including procedures and policies
Must be available to work extended hours such as nights, weekends, and holidays as business needs require
Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training
Follow and encourage your team to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training
Report all safety incidents (injuries and illnesses) into the company’s risk management system (Origami Risk) on the same day that the safety incident has been reported to you