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Responsible for all food and beverage service for the club. Directly supervises all food and beverage staff including service staff, banquet staff, bartenders, beverage cart staff, and Child Watch Staff. Assists with planning and implementation of budgets. Executes weekly supplies orders, and monthly beverage inventories for each outlet. Hires, trains and supervises subordinates.
Job Responsibility:
Assist in the development of the annual food and beverage budget and operating plan
Implement the plan according to Company operating policies and procedures to ensure profit goals are achieved as outlined
Plan and implement staffing schedules to ensure customer service standards are achieved with minimum employee cost
Monitor activities to ensure compliance with Company payroll policies and procedures
Conduct daily pre-shift meetings with all staff to review relevant information for each shift
Create and / or update staff training manuals as needed to match standards in the operation
Conduct ongoing training for all staff including specials, customer service standards, and food and beverage product knowledge
Ensure maintenance of all appropriate sanitation standards including, but not limited to, employee hygiene and uniforms, receiving areas, dining areas, patio, snack bar areas, bar areas, restrooms, and beverage carts
Ensure compliance with operating guidelines related to the R.A.M. or Tips programs
Ensure operations comply with all state and federal laws, rules and regulations, relating to food and beverage sanitation, alcohol and tobacco, and ADA requirements
Manage employment activities for applicable staff members, including but not limited to, personnel recruitment and selection, performance evaluations, training, discipline and termination, etc
Ensure all menus are current in the operation and in all online areas
Ensure the Dining Reservation online forms are current an up-to-date with all pertinent information
Attend weekly BEO meeting with Events Director and other F&B Assistant Managers
Pick up weekly liquor orders from VABC stores
Perform other duties as appropriate
Requirements:
High school, college degree, required or preferred
5 years applicable functional, supervisory and/or management experience, preferably in the golf industry
Demonstrated experience and capability in the areas of budget development, fiscal management, strategic planning, staff management
Demonstrated quality written, verbal, and interpersonal communication skills
Ability to analyze and solve problems
efficiently handle multiple duties under pressure with minimal supervision
work flexible hours as required including nights/weekends
Positive attitude, professional manner and appearance in all situations