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The role of the Food & Beverage Manager at Four Seasons Baltimore, a sophisticated urban retreat on the waterfront. This position will be primarily responsible for operations of the Pool & Winter Dining Department, with supporting role to Banquets and In Room Dining teams.
Job Responsibility:
Select, train, evaluate, lead, motivate, coach, and discipline all employees in the Hotel’s Food & Beverage departments
Primarily responsible for operations of the Pool & Winter Dining Department, with supporting role to Banquets and In Room Dining teams
Responsible for ensuring that established cultural and core standards are met
Long-range strategic planning for outlet operation of the Pool & Winter Dining department
Be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts
Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide knowledge of wine and spirits
Work closely with the Hotel Manager and Food & Beverage Leadership Team to design effective menu and amenity options while ensuring excellent product quality at a fair price
Attend regular operational meetings to ensure effective coordination and cooperation between departments
Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control
Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed
Requirements:
Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures
Prior experience leading a team within luxury food & beverage/hospitality operations
Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting
Requires ability to operate computer equipment and other food & beverage computer systems
Work authorization in the United States required
What we offer:
Annual Incentive Program
Medical, vision and dental insurance
Complimentary life insurance
Short-term disability insurance
Paid time off and holiday
401k Retirement Plan
Exciting training and development opportunities
Complimentary employee meals
Complimentary room nights at Four Seasons hotels around the world