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ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Food & Beverage Manager at the Shreveport Convention Center/Municipal Auditorium in Shreveport, Louisiana. Under direction of the Director of Food & Beverage, the Food & Beverage Manager’s primary responsibilities include the following functions in accordance with ASM policies.
Job Responsibility:
Oversees development, delivery, review, execution, and fulfillment of proposals/contracts for clients of the venue for concessions and/or catering events while adhering to ASM Global venue policies and procedures
Strategic planning and development of menus, menu prices, inventory control, point of sale systems, revenue streams, new business opportunities, and guest experiences for catering and concessions
Communicates with Events for status of deadline schedules, including but not limited to floor plan submissions, room specifications, insurance requirements and other relevant details
Review and work along with staff to ensure execution of all F&B operations through banquet event orders and contractual obligations such as, services, equipment orders, consumption reports and special orders
Manage and work along with the part time staff, contracted staff and guest in the areas of concessions and catering
Inspecting equipment and facilities to report any deficiencies and ensure all F&B areas are fully operational
Ordering and maintaining weekly/monthly inventory for concessions and catering events, such as paper goods, food product, beer, wine, alcohol, chemical/cleaning supplies, and equipment
Monitors in-house events, maintaining close contact with clients and facility staff to ensure successful while ensuring on all client request, concerns, and problems are addressed
Coordinates activities and facilitates meetings with kitchen staff, catering staff and various service contractors for assignment and fulfillment of events for the arena and/or meeting rooms
Attends appropriate planning, organization, event and facility meetings in support of food and beverage elements
Direct and work along with staff for proper cleaning techniques and procedures to ensure passing health inspections by State and local agencies and ASM Global guidelines
Direct handling of cash and credit cards in accordance with ASM Global and Shreveport Convention Center policies
Prepare and maintain accurate records for pre-event planning, cost estimates, client requests, billable charges, service orders, and final billing accounting
Plan, implement and operate an integrated point of sales system, run reports, process cash & credit card sales during and after events, run settlement reports
Design and/or assist in the design and implementation of digital content for the venue display systems for the point of sales menu boards, meeting room display monitors and concession stand sponsor activations
Act as Department Manager and/or Manager on Duty for events, including banquets, backstage catering, concessions, and other activities as deemed necessary by department and facilities
Assist Director of F&B to Analyze and maintain department related costs and facilitate reporting
Cash & check handling, concessions receipts, and balance accounts
Payroll
Maintaining labor cost
Other duties as assigned
Requirements:
Must be 18 years of age or older
Excellent customer service skills
Must be able to pass a background check to include a credit history report and meet corporate minimum requirements
Serve-safe certified
Bachelor’s Degree in Food and Beverage or related field preferred
Minimum 2 years’ experience in Food & Beverage Management level position
Thorough knowledge of financial and cost accounting
Strong orientation to customer service and ability to work with other staff members in the facility
Result oriented individual with the ability to meet required budgetary goals
Have the ability to multi-task under extreme deadline pressure in a fast-paced environment
Maintain an effective working relationship with team members, exhibitors’ patrons, and others encountered in the course of employment
Ability to work with minimal supervision
Ability to work flexible hours based on events, including daytime, evening, weekends and holidays as needed
Must have professional attitude and appearance
Proficient in Microsoft
Must be able to sit for long periods of time and work nights and weekends
Must be able to sit and or stand for long periods of time