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Food & Beverage Manager

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Bespoke Hotels

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Location:
United Kingdom , Chester Le Street

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We currently have an amazing opportunity to join the team as Food & Beverage Manager at Lumley Castle Hotel. Lumley Castle is a busy 71-bedroom 4 Star Hotel which is both a popular wedding venue as well as hosting a range of meeting and conference facilities. We also focus on special events ranging from Elizabethan Banquets, Nights with the Spirits, and Murder Mysteries.

Job Responsibility:

  • Assist the General Manager with operational activities in the F&B Department
  • Deliver excellence across all F&B activities
  • Maximise profits and exploit opportunities for improved efficiencies
  • Effectively lead and develop a highly-motivated team to exceed customer expectations
  • Act as a Duty Manager within your working shift
  • Be a strong, dynamic manager who can motivate and lead a team
  • Ensure a safe, secure and hygienic environment
  • Promote products to customers
  • Respond promptly to service needs
  • Check customer satisfaction
  • Deal with accurate payments in accordance with standards
  • Warmly receive all visitors and anticipate their needs
  • Chair departmental meetings and participate in reviews
  • Demonstrate full compliance and commitment to Brand standards
  • Comply with any other reasonable request
  • Develop, motivate and support your team
  • Achieve food and beverage revenue targets and profit conversions
  • Plan and manage staffing levels effectively
  • Achieve budgeted margins for food and liquor
  • Monitor and evaluate purchase requests
  • Ensure staff are trained on product knowledge and wine specifications
  • Professionally address queries or complaints from guests
  • Ensure all Food and Beverage activities exceed service standards
  • Monitor the quality of set up for different service levels
  • Participate in all menu changes including assisting with costs management
  • Maintain and update the Food & Beverage point of sales
  • Drive team performance to achieve revenue targets
  • Provide clear direction to the team
  • Effectively recruit, select and manage team members
  • Ensure daily briefings are carried out
  • Keep updated of Health and Safety and Food Hygiene legislation
  • Complete annual and bi-annual reviews with direct reports
  • Reinforce Lumley Castle Hotel values

Requirements:

  • At least 1-2 years of experience in a similar position
  • Ability to deliver great service
  • Passionate about hospitality
  • Reliable
  • Willing to learn
  • Experienced in Food and Beverage management
  • Worked within a busy upscale business
  • Exceptional customer service and communication skills
  • Good leadership skills
  • Confidence to liaise with other departments
  • Ability to think on your feet
  • Can-do attitude
  • Flexibility to work weekends, early starts, and late finishes
  • Demonstrate good computer skills (MS Office)
  • Impeccably presented and socially confident in all situations
What we offer:
  • 28 Days Holiday
  • Overtime given as time in Lieu
  • Uniform (Suits/Dresses provided)
  • Access to Free 'employee assistance program'
  • Discounted or free food
  • On-site parking
  • Share of the monthly gratuities
  • Discounted hotel stays for you, your family, and friends

Additional Information:

Job Posted:
February 17, 2026

Expiration:
May 02, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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