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About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Luxurious mountain lodge in the heart of the American West. Nestled in a verdant mountain valley, Five-Star Four Seasons Resort and Residences Jackson Hole is surrounded by some of America’s most rugged peaks, celebrated ski runs and wildlife in nearby Grand Teton National Park. Adventure for every season awaits, complemented by luxurious guest rooms and onsite amenities.
Job Responsibility:
Responsible for greeting and seating guests in an efficient manner
Ensure cleanliness of each section of the dining rooms and make necessary improvements as well as check each table prior to opening to ensure its proper set
Assist the Server in providing an expertly served dining experience by clearing and resetting tables according to standards
Deliver food and provide eloquent food descriptions in a synchronized manner
Utilize the resort's computer system ringing up sales, printing checks, closing checks and completing closing readings
Anticipate the needs of guest's and co-workers instantaneously
Manage the host stand, review the reservation book and make recommendations as to the setup of the table sections
Develop a complete working knowledge of the menus, menu ingredients and restaurant information
Manage guest reservations and respond to inquiries in an efficient, courteous and professional manner to achieve maximum customer satisfaction
This position must be adaptable as they may be asked to work in any of the Food & Beverage outlets at the property as needed
Stocking items for restaurant and cleaning on an as need basis
Attend bi monthly Intern Meetings
Attend assigned Management meetings
Job Shadow in other departments, in order to get a larger scope of the Hospitality operation
Explore Jackson Hole and have the opportunity to build relationships with our staff, as well as other interns
Emerge in the Four Seasons culture by attending special events such as Town Hall, Service Awards, Holiday Parties, and more
Requirements:
Pursuing an undergraduate degree, or a recent graduate from a University
Studying in the Hospitality, Business, or other related field highly preferred
Must be available minimum 3 months May – mid August
The intern is expected to display passion in all they do, and have an eager drive to fulfill a career in the Hospitality sector
Prior Hospitality experience preferred, however we are willing to train the right candidate