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The General Manager is responsible for effectively and profitably managing and directing all day-to-day aspects of the F&B operations including, but not limited to, concessions and premium services.
Job Responsibility:
Upholding Legends’ standards for quality and performance in all phases of the food and beverage operations
Constantly innovating the guest experience – food, service, communications, etc. Balancing creativity with practical implementation
Managing the operational budget, monthly P&L statements, ensuring all financial reporting is accurate
Maintaining strong, collaborative working relationships with the client and business partners
Overseeing management team, including developing talent, promoting from within, coaching, and performance management
Developing yearly operational budgets that result in a fiscally sound operation – including product levels and pricing
Overseeing monthly inventory for all departments
Verifying, preparing and submitting reports/monthly projections as required
Working closely with multiple sub-contractors to ensure all standards are met and terms of the contract are followed
Ensuring unit compliance with federal, state, local, and Legends regulations regarding sale of alcohol, OSHA, payroll, employment and EEO guidelines
Performing additional related duties, tasks and responsibilities as required
Requirements:
Bachelor's degree
Minimum of 5-7 years management experience in the contract foodservice industry, preferably in for a sports and entertainment venue
Experience in high volume, foodservice accounts, preferably in concessions or premium services for a sports and/or entertainment venue, with experience overseeing the sale of alcohol
Excellent written and verbal communication skills
Ability to multi-task and prioritize in a deadline-oriented environment
Proficiency in Microsoft Word, Excel, and PowerPoint and POS Systems
Strong commitment to delivering a high level of customer and client service with demonstrated initiative, leadership, and management skills
Must be flexible to work extended hours due to business requirements including late nights, weekends and holidays
Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training
Follow and encourage your team to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training
Report all safety incidents (injuries and illnesses) into the company’s risk management system (Origami Risk) on the same day that the safety incident has been reported to you
Nice to have:
Previous P&L accountability and/or contract-managed service experience preferred