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IKEA Logo IKEA · Gastronomy

Food & Beverage Co-worker

Morocco, Casablanca · Job Posted February 23, 2026
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Job Description

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at affordable prices. We are part of IKEA Al-Homaizi Limited, operating in three countries - Kuwait, Jordan, and MOROCCO. Our keywords are Home, People, Happiness, Development, Leadership, Inclusion & Diversity, All with Passion! Join us to bridge your dreams and unique ideas within an organization that believes in People!

Job Responsibility

  • I ensure our customers are always in focus and strive to make them smile. I meet and serve our customers showing empathy and care
  • I am a good ambassador for the IKEA store in all contact with our customers and I give them a good reason to return again and again
  • I see my area through the eyes of our customers and I have a daily dialogue with them to get continuous feedback about their experiences and to learn more about their needs and wants
  • I know about the services offered in my store and use this knowledge to help customers
  • I contribute to an easy buying process that will make it easy and convenient for our customers to shop in the store at all times throughout the day
  • I work to ensure quality, freshness, efficiency and an appealing range presentation, for example by following set product sheets
  • I am passionate about my products and actively learn about their content, origins and other benefits. I share this knowledge with my customers and colleagues
  • I work to optimise sales, e.g. up-selling and add-on sales
  • I know our top-selling products and 3 Aces and 1 King, and I ensure they are available and clearly communicated and displayed at all times. I promote alternative products when these are unavailable
  • I support my manager in implementing range changes in a simple and cost-conscious way
  • I keep my area of responsibility well maintained throughout the day and also prepare it in readiness for the next day’s business
  • I work to ensure that my area of responsibility is clean, tidy, organised, priced, attractive and inviting at all times
  • I contribute to the department’s action plan by taking ownership for my part in its delivery
  • I contribute to vitality and take part in in-store activities that are set with my manager
  • I take active interest in our local competition and provide my manager with relevant input regarding range and pricing
  • I help and support colleagues when needed and I share my knowledge with them and encourage them to do the same
  • I value my colleagues’ ways of working and I learn from those who work differently to me
  • I take an active role in my team and co-operate when appropriate with colleagues in other area of the store
  • I keep myself informed so that I can perform effectively
  • I am responsible for my own development and look to my manager to support me in my development
  • I know our daily and weekly sales targets and this drives me to sell more
  • I understand the impact of my actions on the financial results of my area and know which results I have influence over
  • I look for more effective ways of working to reduce costs and I am cost conscious, for example through
  • controlling waste, correct portions, correct production levels and correct cooking methods
  • I comply with and follow internal rules, policies and daily operational routines regarding issues like quality, food safety and stock figures as set by my manager
  • I execute IKEA store operations and I do my part to make sure that our operations are in line at all times with the Functional Commercial Review standards
  • Safety is a top priority and I and take action and raise and discuss concerns with a manager as needed
  • I ensure any food incident, or potential incident, is reported through CASY and I inform the duty manager

Requirements

  • Food Safety Certificate is a plus
  • Previous service environment experience, ideally sales or hospitality
  • Experience of working in a restaurants, Kitchen production
  • Computer literate, specifically MS Office
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