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Food & Beverage Cashier/cook

United States, Perry 14.00 USD / Hour · Job Posted March 13, 2026
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Job Description

This position is responsible for taking food orders, cashiering, preparing, and cooking orders, serving food and beverages, prep work and stocking for the next shift/day, and the overall cleanliness of the work area. Performs all functions in accordance with applicable laws and gaming regulations.

Job Responsibility

  • Taking food orders, cashiering, preparing, and cooking orders, serving food and beverages, prep work and stocking for the next shift/day, and the overall cleanliness of the work area
  • Greet guest and team members eagerly upon arrival to the casino/hotel
  • Be able to assist with guest questions by being knowledgeable regarding promotions, events, specials, areas, and locations of casino
  • Maintaining attendance to ensure Casino and Guest has necessary coverage
  • Maintains the Departmental log(s) noting any unusual occurrences, incidents, equipment failures, safety issues, disputes, etc.
  • Makes effort to keep informed of company information and communications
  • Ensure the operational effectiveness
  • Serve as a role model to staff and management
  • Help in maintaining a workplace that is comfortable, clean, and fun
  • Helps ensure the smooth delivery of food products as pertains to customer service and the delivery of the guest’s wow factor
  • Seeks help/advice from the department supervisor or manager as needed
  • Strives to improve the overall operation of the restaurant and the customer experience
  • Interacts positively with customers daily to ensure 100% customer satisfaction
  • Leads by example, follows direction, and ensures all aspects of the operation are met and delivered
  • Always mindful of ways to save/generate revenues for the casino
  • Holds him/herself accountable above all normalcies for the good of the department
  • Knows his/her weaknesses and seeks help/advice in those areas
  • Accepts full responsibility for all failures and fixes said failures ASAP
  • Knows and follows all casino policies and procedures
  • Attends all meetings that are required
  • Follows all city, county, state, federal & tribal laws
  • Under all circumstances, reaches towards calmness, tact, and creativity to ensure the continued confidence of the public and co-workers
  • Provide fast, friendly, professional, and responsive customer service
  • Able to multi-task: able to serve multiple guests and tables at one time
  • Must know menu items and daily special and assist in maintaining all plate presentation and consistency
  • Knows and promotes current casino events and programs
  • Uses the 10/5 rule: ten feet-make eye contact and smile, five feet-greet and speak to the customer
  • Basic knowledge of our POS systems
  • Needs to be informative on all daily promotions and departmental comps
  • Keeps the working area clean and organized and assists in maintaining the cleanliness of the casino

Requirements

  • Prior customer service in a demanding environment preferred
  • Must have excellent customer service/communication skills
  • Must maintain a neat and professional appearance
  • High school diploma or GED
  • At least six (6) months’ server experience in a full-service bar and/or restaurant preferred
  • Must be able to control the flow of the cash points and the balance of the guests flow to the staff
  • Must be accurate in taking payments from the guests and maintain all documents required by casino and our accounting firm
  • Must always utilize a counter fit pen when receiving currency of $ 20.00 and above
  • Must maintain a perfect balance no cash shorts or long for each shift
  • Good people skills and knowledge of computers, basic understanding of F&B equipment
  • Available to work required schedule which may include nights, weekends, holidays, and overtime when needed and/or required
  • Must work well as a team and maintain confidentiality and adhere to company policies & gaming regulations
  • Must be able to provide all documents required to show the incumbent is eligible to work in the United States
  • Required to pass a drug test and obtain and maintain a gaming license to work in a casino from the Otoe Missouria Gaming Commission
  • Must be able to lift at least 30 lbs. and push, pull or drag up to 60 lbs
  • Must be able to stand for extended periods of time

Nice to have

  • Prior customer service in a demanding environment
  • At least six (6) months’ server experience in a full-service bar and/or restaurant
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