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JW Marriott Gold Coast Resort & Spa is looking for enthusiastic Food & Beverage Attendant to join our fantastic F&B team at the Pool Bar on a part time basis. You're a food and beverage enthusiast who really enjoys making others feel at home. When you work with us, you'll get to entertain and meet people from all over the world as you build your experience.
Job Responsibility:
Serve food courses and alcoholic beverages to guests in the pool area tables and sun lounges
Clear tables and sun lounges once customers have finished eating/drinking
Answer questions on menu selections
Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability
Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
Record transactions in MICROS system at the time of order
Check-in with guests to ensure satisfaction with each food course and/or beverage
Maintain cleanliness of work areas, china, glass, etc., throughout the day including the bar, the tables, and sun lounges around the pool
Complete closing duties, including restocking items, turning off lights, etc.
Present physical and accurate checks to guests and process payments
Collect unused towels from the sun lounges and around the pool
Re-stock towel towers and take soiled towels to the laundry
Ensure efficient, friendly, and professional service is provided to all guests
Warmly welcome & serve our guests
Be an expert on the hotel, know it inside and out to ensure our guests receive a dynamic service experience
Meet & connect with our guests and give them an experience beyond their expectations
Assisting all guests with menu, dietary requirements, and recommendations
Ensuring accuracy with requests, orders, and service delivery
Stock ice, glassware, and paper supplies
Ensuring all service areas are immaculate
Promoting safety and supporting WHS practices
Requirements:
Previous experience in food & beverage service is a big plus
Responsible Service of Alcohol Competency Card (RSA)
Has a positive, can-do attitude
Enjoys working in a fast-paced environment
Beverage knowledge desirable
Flexible availability, including weekends and public holidays
Nice to have:
Beverage knowledge desirable
What we offer:
Unlimited strategic development and career opportunities
Generous accommodation and food and beverage discounts including all properties within the Marriott International group
Recognition programs to keep you motivated
The best hotel training opportunities provided
Wellbeing and mindfulness programs to ensure you stay healthy
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