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Join us if you enjoy helping other people to have a great time - be part of a fun and energetic team - to us you won't just be a waiter or waitress, as a Food & Beverage Assistant, you'll become a member of our family who helps us create amazing experiences for our guests. For our Food & Beverage Assistants, we are offering a rewarding role with scope for career progression. Every day, we want people to come to work to make people feel at ease through delivering warm hospitality. We are open all day, every day, serving great quality food and drink, so you’ll need to enjoy working in a busy environment with a fun and professional team. Built in 1901 as the Corporation Toll House, which collected levies from traders on their way to the market, the Toll House is now a bustling inn on the edge of historic Lancaster. Consisting of a large bar and restaurant area along with meeting space and 28 modern bedrooms, the team at the Toll House deliver excellent customer service from busy nights behind the bar to welcoming breakfasts for weekends away. Owned by Daniel Thwaites, the Toll House is perfect for someone looking for a supportive work environment, amongst the busy bustle of a thriving city, whilst having the countryside on the doorstep.
Job Responsibility
Greet each guest with a warm and friendly smile
take food and drink orders and serve guests with brilliant customer service ethic
assist with menu suggestions and recommendations
prepare perfectly laid tables for each guest visit
ensure high standards are delivered and maintained
provide guests with warmest hospitality ensuring they want to return
team work
Requirements
Friendly
extremely personable
ability to deliver company standards in each interaction
enjoy working in a busy environment
previous experience in a bar, café or restaurant ideal but not essential
great work ethic
Nice to have
Previous experience in a bar, café or restaurant
What we offer
A fun environment where you will receive training and support to develop and progress
Stream - ability to access up to 40% of your wages as you earn them each week
Tips paid regularly
28 days annual leave (rising to 33 days after 5 years)
Discounted accommodation, food and drink in our beautiful properties across the country
Employee Assistance Programme
Enhanced maternity and paternity pay
Apprenticeships available
Pension and Life assurance
Long service awards including free meals and free stays with your friends or family