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As Food and Beverage Assistant you'll be responsible for ensuring that guests have a positive, first class dining experience. You'll greet guests, take orders, serve food and drinks, and handle payments. You'll be responsible for maintaining a clean and organised dining area, restocking supplies, and assisting with food preparation as needed whilst working agilely to support the F&B supervisors, manager and the rest of the wider business. Excellent customer service skills and attention to detail are essential for this role.
Job Responsibility:
Ensuring that guests have a positive, first class dining experience
Greet guests, take orders, serve food and drinks, and handle payments
Maintain a clean and organised dining area, restocking supplies, and assisting with food preparation as needed
Work agilely to support the F&B supervisors, manager and the rest of the wider business.
Requirements:
Food and Beverage experience isn't essential for this role, but to be successful, you will be passionate about providing an exceptional guest experience and living through our brand standards
You'll have strong communication skills and the ability to engage with guests in a friendly and professional manner
An ability to work well in a team and collaborate with other staff members to provide excellent service to guest, being agile in your ability to support colleagues across the hotel
Attention to detail and ability to maintain a clean and organised dining area
Flexibility to work varying shifts, including morning, evenings, nights, weekends and holidays.
What we offer:
Hotel discounts portfolio wide – staff rates and up to 50% discount on food & beverage and spa
Subsidised meals on duty
Paid breaks
Financial contribution towards childcare from day 1 of employment up to age 12
Annual wellbeing allowance of up to £500
Salary Sacrifice Schemes – Holiday purchase scheme and Cycle to work scheme
Wagestream – stream up to 40% pay as it is earned and set automatic savings
24/7 access to our employee assistance programme
Company sick pay
Annual reviews for salary and employee benefits
A genuine commitment to your personal and professional growth through our excellent Learning & Development offerings
Regular recognition of your contribution, including team appreciation days and events, quarterly and annual awards and on-the-spot rewards via our online recognition platform