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Food & Beverage Assistant - Four Points by Sheraton, Edinburgh Haymarket. At Vertiq Hospitality Partners (formerly known as Cycas Hospitality), we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too. Our focus is to put PEOPLE at the heart of everything we do. We believe in hiring the smile and training and developing talent to create genuine and caring teams who come to work to have fun. Four Points by Sheraton is a multinational hotel brand, operated by Marriott International, that targets business travellers and small conventions. Our goal is to deliver a great hospitality experience worth coming back for again and again, by providing the comfort and quality that travellers expect from us, while going that extra mile to make the guest experience memorable and meaningful. If you have an inner drive to love what you do – and do it well – and you strive to provide the best hotel experience so your guests can pursue their personal & professional passion, then please read on as you’re somebody we want within our team.
Job Responsibility:
To demonstrate the highest standards of food and beverage, and hospitality
Assist with the receiving and storage of goods, and recording replacement stock
Maintain good food safety, hygiene standards and practices
Preparation of service stations and tables
Table service and the serving of beverages
Billing procedures of items consumed in line with hotel policy
Demonstrate service attributes in line with industry expectations and company standards to include: A high level of knowledge, which will enhance the guest experience
Take appropriate action to resolve guest complaints
Be able to promote the hotel products and services
Demonstrate a good understanding and awareness of all policies and procedures relating to Health, Hygiene and Fire Life Safety
Requirements:
Strong communication skills
Self-motivated
Ability to plan, prioritise and multitask
Attention to detail
Flexible and adaptable approach
Customer Focus
What we offer:
Competitive salary and package
Exclusive employee discounted rates at both Marriott and Vertiq hotels
Continuous paid training and a range of opportunities for development
Free healthcare plan, paid for by Vertiq (with options to upgrade)
Wholesale price discounts on jewellery from Macintyres Edinburgh