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As the Food & Beverage Assistant Manager, you will support the Restaurant General Manager in overseeing the day-to-day operations of the restaurant, ensuring that every guest has a fantastic dining experience. Your role will involve leading the front-of-house team, managing staff, assisting with staff training, and ensuring smooth service delivery. You will also work closely with the kitchen and management teams to maintain high standards of food quality, cleanliness, and service.
Job Responsibility:
Assist the Restaurant General Manager in running the restaurant efficiently, ensuring high standards of service and customer satisfaction
Lead, supervise, and motivate front-of-house staff, ensuring they provide excellent service and adhere to company standards
Handle customer inquiries, concerns, and complaints in a professional and timely manner
Assist with staff recruitment, training, and performance management
Monitor and maintain the cleanliness and organization of the restaurant
Work with the kitchen team to ensure timely food delivery and quality control
Assist in maintaining inventory and managing stock levels for the brasserie
Help prepare and manage the weekly rotation for staff scheduling
Assist in implementing promotional activities and improving guest experiences
Monitor health and safety compliance in the brasserie
Requirements:
Proven experience in a supervisory or assistant managerial role in a brasserie, restaurant, or similar hospitality environment
Strong leadership skills with the ability to inspire and motivate a team
Exceptional communication and interpersonal skills
Excellent problem-solving skills and a customer-focused attitude
Ability to work well under pressure and in a fast-paced environment
Knowledge of food safety and health regulations
Availability to work flexible hours, including evenings, weekends, and holidays
What we offer:
Energizing Employee Culture where you are encouraged to be your true self
Comprehensive learning and development programs to help you master your craft
Inclusive and diverse employee engagement events all year-round
Exclusive discount and travel programs with Four Seasons
Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan)