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We are seeking a pro-active and engaging F&B Assistant Manager. Working closely with the Food & Beverage Operations Manager to deliver consistently high standards of hospitality through the department. Overseeing daily operations, supporting the F&B Operations Manager and added by a team of supervisors, you will help to ensure efficient, friendly and professional service delivery to our guests. You will lead from the front: running services, supporting the team, and maintaining a visible presence across the F&B department.
Job Responsibility:
Report directly to the F&B Ops Manager, supporting overall day-to-day operations
Run services ensuring smooth and professional delivery
Create and monitor staff scheduling
Manage staffing levels in line with wage percentage KPI’s
Support colleagues and contribute to a positive team culture
Create a warm, personalised welcome for every guest
Oversee good housekeeping practises in social and hospitality areas, maintaining a clean, safe, and welcoming environment
Assist with compliance and ensure operational standards are upheld
Manage and review reservations, monitoring efficiency and service flow
Maintain a consistently high level of customer service
Engage positively and confidently with guests, demonstrate initiative to enhance guest satisfaction
Assist with staff training and development
Support the review and improvement of systems and operational practices
Requirements:
Excellent communication and customer service, passionate about service standards and guest engagement
Impeccable presentation and attention to detail
A warm, caring, and professional manner
Flexibility to work business hours including weekends and holidays
Previous supervisory or management experience within hospitality
Confidence in running busy services in a fast-paced environment
Commercially aware with understanding of wage control and efficiency
Strong organisational and scheduling skills
A natural leader who motivates and develops others
Hands-on, proactive and solutions-focused
Enjoys hosting events
Problem solver who responds well to challenges
Loves working in a dynamic environment
What we offer:
Competitive salary + gratuities
Staff discounts on accommodation, food & beverage
Career development opportunities within a growing business
A supportive leadership team
The opportunity to work in one of Cornwall’s most stunning coastal locations