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Food & Beverage Administrative Assistant

United States of America, Naples Employment contract · Job Posted June 02, 2026
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Job Responsibility

  • Receive and respond to incoming telephone calls in accordance with Four Seasons Standards and assist with overflow calls for Food & Beverage
  • Prepare accurate written correspondence including letters, contracts, reports, schedule of events, printed menus, and e-mails using MS Word, MS PowerPoint, and MS Excel
  • Maintain files, schedules, and calendars for F&B Management Team
  • coordinate, set and confirm interviews and appointments
  • Assist in completing special projects which may include mailings, competitive surveys, menus or other assigned duties
  • maintain and order office supplies
  • Assist in making restaurant reservations and catering inquiries
  • Maintain policy and standard manuels
  • update and distribute as necessary
  • Comply with Four Seasons standards for Food and Beverage, while working harmoniously and professionally with co-workers and Planning Committee
  • Respond according to the crisis management plan to any resort emergency or safety situation
  • Comply with Four Seasons Category One and Two Work Rules and Standards of Conduct as set forth in EmPact
  • Perform other tasks or projects as assigned by hotel management
  • Maintain an inventory of all standard department supplies and printed materials
  • Participate in scheduled departmental and administrative meetings as requested

Requirements

  • High school education or equivalent experience is required
  • Minimum one year of administrative experience preferably in a hospitality or restaurant related field or other equivalent experience is required
  • Requires working knowledge of food and beverage operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures
  • Proficient in all Microsoft programs to include but not limited to: PowerPoint, Word, Excel, Outlook
  • Exceptional organizational skills
  • Attention to detail and able to multitask
  • Must be able to type 50 + wpm
  • High level of emotional intelligence and social EQ
  • Work well under pressure, requires multitasking and being a team player
  • A strategic thinker
  • Ability to read, write, and speak English
  • Bi-lingual skills are preferred

Nice to have

Bi-lingual skills are preferred

What we offer

  • Lucrative salary
  • Market-leading benefits package that includes: Medical, Dental, Vision, and 401K with employer matching all starting at 30 days
  • Time off plans starting on the day of hire
  • An opportunity to be a part of a cohesive team in an inclusive work environment
  • Complimentary and discounted hotel stays around the world
  • Wellbeing and mental health initiatives and focused company
  • Embracement and promotion of diversity in our workplace
  • Complimentary employee meals and beverages
  • Tuition reimbursement

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