Food and Beverage Supervisor Job at Four Seasons (Illes Balears)

Job Description

As a F&B Supervisor, you will be responsible for overseeing the service within your assigned area, ensuring that each guest enjoys an exceptional experience that reflects the highest standards of quality and hospitality. You will actively support the daily operations, assist in coordinating the team, and lead by example through a hands-on approach. Your role is key in maintaining smooth service flow, ensuring attention to detail, and fostering a positive and professional environment for both guests and colleagues.

Job Responsibility

Oversee and support the service team during daily operations in your assigned area, ensuring seamless and efficient service
Deliver personalized and attentive service, anticipating guest needs and ensuring their satisfaction
Assist in coordinating and organizing team tasks to maintain a smooth workflow and consistent service standards
Provide guidance and on-the-job training to colleagues on service techniques, presentation, and product knowledge
Collaborate closely with the kitchen and other departments to ensure proper timing and coordination of service
Handle guest requests and feedback with professionalism, resolving any issues promptly and effectively
Ensure compliance with operational procedures, hygiene, and safety standards
Monitor the setup, cleanliness, and overall readiness of the service area before, during, and after service
Assist in controlling inventory, supplies, and equipment relevant to the outlet’s operations
Support the management team in implementing service improvements and maintaining brand standards

Requirements

Previous experience in Food & Beverage service, ideally in a senior waiter or section leader role
Strong sense of responsibility and ability to lead by example
Excellent interpersonal and communication skills
Guest-focused mindset and ability to deliver intuitive, anticipatory service
Organizational skills and attention to detail
Ability to work efficiently under pressure while maintaining composure and professionalism
Knowledge of service techniques, menu items, and operational procedures
Flexibility to work rotating shifts, including mornings, evenings, weekends, and holidays
High level of spoken and written proficiency in English and Spanish
Candidates must hold a valid work permit that allows them to work legally in Spain
Work Experience: 2 Years
Degree: Professional / Technician
Languages: Spanish / English
Language Ability: High

What we offer

Competitive salary, wages, and a comprehensive benefits package
Excellent training and development opportunities
Complimentary accommodation at other Four Seasons Hotels and Resorts
Complimentary dry cleaning for employee uniforms
Complimentary employee meals
Discounts at our hotel restaurants
Discounts on local services
Possibility of accommodation and transportation to work (at a reduced cost)

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Food and Beverage Supervisor

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